Прекрасный отель для отдыха с детьми! Great hotel for families with children!

Stayed here in October with my husband and 4 year old son. The ticket was purchased through Tez Tour. We chose this hotel specifically because of the shallow sea and water slides for the child.
At the airport of Hurghada, everything was perfectly organized by the Tez tour, at a separate counter we bought visas for $ 17, quickly went through passport control and got our luggage. The bus was the fastest, but they waited for the rest of the tourists for an hour.
We arrived at the hotel around 20:00 and filled out the questionnaires. I asked for a room with bath and sea view. The hotel was full and had to choose between a room with a bathtub (jacuzzi) on the second floor in the new building with a view of the pool and a room on the first floor with a sea view in the old building, where all rooms are only with a shower. Chose with a sea view on the ground floor (2141). Arriving at this room, I was very sorry that I had not chosen another option....It seems that homeless people lived there....everything is so dirty, there are no words....But it was already late, everyone was tired from the road and returned to the reception I was unable to. It was not possible to put valuables and money in the safe, as it was closed, they called the reception and explained the problem - no one came for an hour... then I had to go with a bag for dinner....

The first impression of dinner - the wine that was served to me was diluted with sparkling water....well, I think everyone came....the mood completely deteriorated. Fortunately, I had to try such a cocktail only once - then the wine suited me....
The next day, a cleaner appeared - we immediately weaved it with our nose - all the dirty corners in the shower room, the door to the shower, the dirt under the bed, etc. , asked to be washed - they gave $ 1. Regarding the safe - they called the reception again - talked to them in English - a little man immediately appeared and quickly opened everything...
After the beach returned to the room - everything is clean and beautiful. Well done cleaner. Before us, probably for two weeks, no one gave him a tip : ) Every other day they paid a tip of $ 1 and the room was always clean, the bed linen was changed.
For two weeks we enjoyed the warm sea, water slides, snorkeling. There were always enough sun loungers, we got up early and could choose where to stop to sunbathe. Everything is very worthy. Territory is super, everything is well-groomed. For a small child, such a sea is the most - so many emotions, and most importantly, he learned to stay on the water! The only negative is the water in the pool is oversaturated with the reagent, or is there E. coli? and so the child had an upset stomach, swallowed water in the children's pool. We took medicines, activated charcoal, potassium permanganate, enterosgel with us - this helped us quickly cope with the problem.
Breakfasts, lunches and dinners were all right - for Egypt, the food is very decent. They ate only familiar foods - they did not experiment with salads and everything went without poisoning. Alcoholic drinks are tolerable - they drank whiskey and wine. Juices are a problem. For a child, we squeezed a glass of juice from one grapefruit for breakfast, since we don’t drink yupi juices !! ! Freshly squeezed juices - 3 euros per glass, and it’s not yet known how long this glass stood and waited for someone to buy it. Well, we took children's juices in bags with us from Moscow!

According to the royal incl. system - Dinner at the Italian restaurant - I didn’t like it very much, massage - 20 minutes only the collar zone - was done on the beach - and then for a long time they pestered me to go for five massages for $ 100, after styling in the hairdresser, the girls obsessively offered “rasta” pigtails for $100...... so the free cheese is only in the mousetrap.
Regarding the biased attitude towards Russian tourists....It is very upsetting that some compatriots themselves give a reason to treat us unkindly and dismissively - for example: at dinner, a drunken middle-aged lady, dressed in short XXL shorts, tearfully asked the bartender to pour her wine into a plastic a bottle of fanta - the bartender's eyes popped out on his forehead..... and everyone else who was standing in line....If you want to drink a hotz - go to the comfort bar on the second floor and for a reasonable price they will sell you alcohol in a bottle....
Before going to this hotel, I read the reviews of tourists on German and English resources - and you know what they write - it's funny, but some Germans and Britons write that this hotel is for Russians, and the poor are treated badly here..... It turns out that the shitty attitude of the Arabs towards some tourists is not based on nationality....that's the question, but the answer is simple - if you are polite, friendly - you always get the same in return, and no matter where you are from. A few words in Arabic: (Shokran - thank you; Sabah el khir - good morning; Masa el khir - good evening; Izzayak - how are you; Kuays - good), and a little tip - and then you are generally the most desired client. On the beach, a beach boy will help arrange the sunbeds, the waiter from the bar will bring you food and drinks to the table to the sunbed, the restaurant will always clean the table and serve cutlery. The beach bar really gives the impression that the glasses are dirty and there are never any mugs near the coffee machine, we read the reviews and decided to take our mugs - and did not regret it. And they were not alone - many bought souvenir mugs and used them.
And the last tip for those who are not in the know - in case of a late check-out, it is not necessary to pay $ 45 to extend the room, you can check in at 12:00 and use the “shower room”, at the reception you will be given a key - and you can safely accept shower before leaving and relax.

To everyone who mastered a lot of text - We wish you a pleasant stay, good mood and more positive : )