Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
1.0
Cleanliness:
7.0
Food:
1.0
Amenities:
9.0
To be honest, this is the first time I write such a bad review.
I'll start with the good
The territory is good, there are no complaints about the water park, the hotel and the sea in terms of buildings and location. Here, whoever likes it.
Since this is not the first time in Egypt, I take into account the local rating : )
The rooms are normal, cleaning is normal (on the first day I tried to "get impudent", but quickly calmed down (I know methods without a dollar)
Beach, water park and pool workers - no complaints. I liked that fruits can be bought immediately on the territory, no need to run
Now about what killed me. Perhaps if we were traveling without children, we would not be so angry. But I'll try to be objective
We traveled with a group from 4 countries. Since the opinions of everyone coincided, that's why I am writing on behalf of the Russians, Lithuanians, Germans and British
5 star hotel - you won't find juice anywhere. There are concentrates diluted with water. 2 out of 3 children developed an allergy from them after a couple of days. You can’t buy juice even for money not in restaurants or in a lobby bar
The lobby bar is a different story!!!
Any lobby bar is the face of the hotel. In this face, we saw the following - no juices, paid cocktails (supposedly from imported drinks), PLASTIC SPOONS !!!! , service - below the plinth. Bought Jack Daniels. Duty free guys had their own bottle. Bring the waiter PAID and we pour our own into a clean glass. Even the waiter smiled - even the color is very different. So what the hell are you up to? The cocktail was also ordered with a concentrate)))
After 6 days of bullying a 5 star hotel with plastic spoons - THEY APPEARED! What does the waiter run to meet me, look they say))) But they appeared only in the lobby bar
Restaurants - I have never seen such a poor choice of dishes anywhere. I'll shut up about the quality in general. Of the 7 days, 2 days we took the children to feed outside the hotel, as it was generally impossible to eat. Again, plastic spoons that break. Well, our children do not know how to eat desserts with soup spoons, well, forgive me. And I don't want a dirty fork either. And don't expect clean ones.
Spa center - generally keep quiet. The British on the first day pecked and after the road went to relax. In short, 4 people stayed with the child and having paid all the money at once, did not go at all. The first 3 were just bullied there
I will not paint for a long time, the meaning is this.
The hotel is not bad, but the owners need to change their policy completely or go to 2-3 stars.
I'll start with the good
The territory is good, there are no complaints about the water park, the hotel and the sea in terms of buildings and location. Here, whoever likes it.
Since this is not the first time in Egypt, I take into account the local rating : )
The rooms are normal, cleaning is normal (on the first day I tried to "get impudent", but quickly calmed down (I know methods without a dollar)
Beach, water park and pool workers - no complaints. I liked that fruits can be bought immediately on the territory, no need to run
Now about what killed me. Perhaps if we were traveling without children, we would not be so angry. But I'll try to be objective
We traveled with a group from 4 countries. Since the opinions of everyone coincided, that's why I am writing on behalf of the Russians, Lithuanians, Germans and British
5 star hotel - you won't find juice anywhere. There are concentrates diluted with water. 2 out of 3 children developed an allergy from them after a couple of days. You can’t buy juice even for money not in restaurants or in a lobby bar
The lobby bar is a different story!!!
Any lobby bar is the face of the hotel. In this face, we saw the following - no juices, paid cocktails (supposedly from imported drinks), PLASTIC SPOONS !!!! , service - below the plinth. Bought Jack Daniels. Duty free guys had their own bottle. Bring the waiter PAID and we pour our own into a clean glass. Even the waiter smiled - even the color is very different. So what the hell are you up to? The cocktail was also ordered with a concentrate)))
After 6 days of bullying a 5 star hotel with plastic spoons - THEY APPEARED! What does the waiter run to meet me, look they say))) But they appeared only in the lobby bar
Restaurants - I have never seen such a poor choice of dishes anywhere. I'll shut up about the quality in general. Of the 7 days, 2 days we took the children to feed outside the hotel, as it was generally impossible to eat. Again, plastic spoons that break. Well, our children do not know how to eat desserts with soup spoons, well, forgive me. And I don't want a dirty fork either. And don't expect clean ones.
Spa center - generally keep quiet. The British on the first day pecked and after the road went to relax. In short, 4 people stayed with the child and having paid all the money at once, did not go at all. The first 3 were just bullied there
I will not paint for a long time, the meaning is this.
The hotel is not bad, but the owners need to change their policy completely or go to 2-3 stars.
Translated automatically from Russian. View original
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