Отель отличный The hotel is excellent

My name is Sergey. We rested with two families with children 6.7 years and 7 months. This is not the first time we are resting in Hurghada, there is something to compare with. The children were delighted with the hotel, namely:
water park is great!
sea, beach - super!
After walking a few meters, the children had the opportunity to swim with masks and see the underwater world!
The food is also up to the mark!
The area is where to walk and take pictures.
Our children also really liked the animators, especially Igor!
Planning a holiday in this hotel - I RECOMMEND!

BUT pay attention to the reception! The settlement was long, what we were told: "Hotel system". And when I checked out, they told me that the “small towel” was missing from the room! This conflict took place at five o'clock in the morning. Within a few minutes, a man approached, introduced himself as Ali (a man with glasses, he said the head of the reception) and demanded to PAY 100 pounds to resolve the conflict! I add.

I and not a single member of my family and family of friends did not take towels and did not take them out of the hotel. I ask the TOP MANAGEMENT of the hotel to pay attention to this situation and take urgent measures! And give a written response to the email address nensi-sobachka@ukr. net and under this comment within 10 days! In my opinion, such a situation is unacceptable in a hotel of this level !!!

All in all, we all really enjoyed our stay!

We wish you all good and positive mood!! !