ОСТОРОЖНО ВОРОВСТВО! BEWARE THEFT!

We were in this hotel at the Russian Wave festival from March 15 to March 22.2015, although the hotel is new, a lot of things are broken / falling off / dirty. When you enter the room, it is a great surprise that the hotel is only half a year old. The rooms and the entire hotel are washed and cleaned very badly! Everything is dirty, dust everywhere The territory of the hotel is not large, but quite well-groomed (except for a large number of broken sunbeds and umbrellas) The service is just awful! The hotel management does not train their staff! The attitude of the staff is just rude!! ! It’s impossible to lie on a sunbed and read or sleep, because every 5 minutes different people come up and offer to buy something, get a tattoo, take part in a photo shoot, etc. , and when you refuse, they almost spit. . . The food is edible, but nothing more, there is little fruit. Nobody is trying! It's very visible! Nowhere in the hotel you can not eat normally for the money. The sea is shallow and low tides, the wind blew every day, for kiters it’s certainly good, but the rest of the tourists for a week I think that they never swam like that. In principle, all this can somehow be sustained, but the main thing is THEFT AND FRAUD of the hotel staff covered by the hotel management and the Hurghada police. In our room in the safe, the cleaner changed the real dollars that were there for fakes. We noticed this on the penultimate day when we paid at the surf station and were very surprised, since we bought dollars in a very large bank in St. Petersburg and already paid with this money in 3 different places in Egypt, where our money was very carefully checked ( like everywhere). At the station, we were told that we were not the first to pay with such papers today, and we found a person who also tried to pay with the same papers, he turned out to be a young man from Moscow who lived in a room opposite ours. We turned to the hotel administration and the Tez-Tour employee, but they all refused to help us and refused to call the police. After many attempts to find out the police phone number (not 112 like everywhere else, but 122), we still managed to get through there and after 3 calls there and an hour of waiting, the police arrived. We explained the situation to the policeman and at first he really tried to figure everything out, said that we were not the first to apply for a money change, asked the hotel staff to bring a printout of who entered the room, when and at what time and on which card (each card is registered in the system), scolded the hotel management in Arabic (I didn’t understand), tested the master key (the key that opens all the hotel’s safes), with which the cleaner opened our safe, etc. But after we went out for a while and returned into the room where the policeman sat and conducted his "investigation", he spoke in a completely different way, began to accuse me of everything that I thought up everything and planted everything for everyone, began to put a lot of pressure and shout at me, blaming me for this neighbor, who was also replaced by dollars in the safe, began to come up with various crazy versions of what we all set up ourselves and started telling me (the policeman! ) That the janitor could not do this, since he is a good worker and works in this from barely 8 YEARS!! ! (Is it okay that the hotel is half a year old? ), I realized who bought whom here and that I have nothing to do here. So, dear tourists, if something happens in this hotel, you will be absolutely defenseless! By the way, going there with a plastic card is also not an option, since the ATM in the hotel is empty! And there was another story in this hotel from a friend who also came to the Russian Wave, he settled in a room and the next day a cleaner came to him and allegedly saw a scratch on the TV screen and he was accused of making this scratch (he didn’t even turn on the TV), they called security, the police and made me pay 200 dollars!! ! So when you check into a room, look at the appliances-furniture so that you don’t have to buy a new TV-kettle-glasses-bed