Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
3.0
Cleanliness:
7.0
Food:
5.0
Amenities:
10.0
So:
1. There is no sea, what comes with the tide at 16.00 bringing all the garbage and leaves with the low tide at 9.00 - a dirty puddle, as an option you can go to a neighboring hotel where the sea is shoulder-deep, but all day long. The sun loungers on the beach are old, the mattresses are old, but everything is clean.
2. The territory is very beautiful, well-groomed, green, many flowers, there are many pools and they are clean, there are many sunbeds, the water park slides are good and varied, the staff at the pools is vigilant.
3. The hotel is not new as it is positioned, but a well-restored old one, the former Caesar, but everything is clean and fresh.
4. The rooms are clean, new tiles, fresh plumbing, everything works, the furniture is restored, but in good condition. We occupied rooms 6177 and 6179, the cleaning was excellent, water and paper were given on time without reminders, towels were changed stably, without additional requests, cosmetics were in dispensers. We got a tactful and well-mannered room cleaner. They gave us a dollar, because we liked the result of the work.
5. The restaurant is dirty, the workers are in crumpled, stale shirts, in trousers with stains, in uncleaned shoes, if you come to eat in the second stream, the tables are disgustingly cleaned, there are not enough dishes, the dishes are broken and poorly washed, the arrangement of dishes has changed three times in 8 days, the plates are only in one place that creates chaos - you have to run through the entire restaurant with full plates, then for empty ones.
6. The food is not bad, in sufficient quantity, there is a variety, there is alcohol, but we don’t drink, so we don’t know about the quality. Coffee and tea in the restaurant only in the morning, then only on the beach or in the lobby bar. The quality of coffee and tea is disgusting, you can only drink from a coffee machine on the beach, it's better there. Milk in dairy dishes is diluted with water so that it looks more like water painted over with lime, fruits are not chic, but you can eat.
7. The staff behaves adequately, does not climb into the eyes.
8. Reception - the reception was below the floor, we were in Egypt many times, but this is the only hotel where they didn’t feed us upon arrival, they didn’t even offer us a drink. , then they collected passports and said wait, We waited for check-in for 4 hours, no one offered to eat and drink, they didn’t give bracelets, motivating us that our all-inclusive
starts at 10 am, and the tour operator should have warned us about this, the hotel was 75% occupied, there were free rooms, but we were still poked under the nose with a sign that the check-in was after 2 pm. but persistent suggestion, and threats to write a bad review. I meet with such a reception for the first time.
And one more thing: there is no left-luggage office, or they don’t use it, so after check-out at 12.00 things are at the reception, the safe is also free at the reception, there are NO safes in the rooms.
It is up to you to decide whether to go or not, but we will not come here again and will not recommend this hotel to friends and family.
1. There is no sea, what comes with the tide at 16.00 bringing all the garbage and leaves with the low tide at 9.00 - a dirty puddle, as an option you can go to a neighboring hotel where the sea is shoulder-deep, but all day long. The sun loungers on the beach are old, the mattresses are old, but everything is clean.
2. The territory is very beautiful, well-groomed, green, many flowers, there are many pools and they are clean, there are many sunbeds, the water park slides are good and varied, the staff at the pools is vigilant.
3. The hotel is not new as it is positioned, but a well-restored old one, the former Caesar, but everything is clean and fresh.
4. The rooms are clean, new tiles, fresh plumbing, everything works, the furniture is restored, but in good condition. We occupied rooms 6177 and 6179, the cleaning was excellent, water and paper were given on time without reminders, towels were changed stably, without additional requests, cosmetics were in dispensers. We got a tactful and well-mannered room cleaner. They gave us a dollar, because we liked the result of the work.
5. The restaurant is dirty, the workers are in crumpled, stale shirts, in trousers with stains, in uncleaned shoes, if you come to eat in the second stream, the tables are disgustingly cleaned, there are not enough dishes, the dishes are broken and poorly washed, the arrangement of dishes has changed three times in 8 days, the plates are only in one place that creates chaos - you have to run through the entire restaurant with full plates, then for empty ones.
6. The food is not bad, in sufficient quantity, there is a variety, there is alcohol, but we don’t drink, so we don’t know about the quality. Coffee and tea in the restaurant only in the morning, then only on the beach or in the lobby bar. The quality of coffee and tea is disgusting, you can only drink from a coffee machine on the beach, it's better there. Milk in dairy dishes is diluted with water so that it looks more like water painted over with lime, fruits are not chic, but you can eat.
7. The staff behaves adequately, does not climb into the eyes.
8. Reception - the reception was below the floor, we were in Egypt many times, but this is the only hotel where they didn’t feed us upon arrival, they didn’t even offer us a drink. , then they collected passports and said wait, We waited for check-in for 4 hours, no one offered to eat and drink, they didn’t give bracelets, motivating us that our all-inclusive
starts at 10 am, and the tour operator should have warned us about this, the hotel was 75% occupied, there were free rooms, but we were still poked under the nose with a sign that the check-in was after 2 pm. but persistent suggestion, and threats to write a bad review. I meet with such a reception for the first time.
And one more thing: there is no left-luggage office, or they don’t use it, so after check-out at 12.00 things are at the reception, the safe is also free at the reception, there are NO safes in the rooms.
It is up to you to decide whether to go or not, but we will not come here again and will not recommend this hotel to friends and family.
Translated automatically from Russian. View original
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