Гиды анекс тура разочаровали Anex tour guides disappointed

We returned from vacation 2 days ago. We were in Egypt for the first time. I'll start in order - they drove from the airport for more than an hour, until they took all the tourists to all the hotels (in general, it takes 20 minutes to drive) The room seems to be not bad (compared to our sanatoriums), the view is true on the wall on the 3rd floor, where there is a large balcony, they asked to change - they gave even worse, we returned back to the old one, but if we knew that every morning, starting at 5 in the morning, you would hear how they start cooking in the dining room - constant strong knocks, glitches - it’s impossible to sleep. The food is so-so, but with the queues, the management really needs to think something, while you stand and you don’t feel like eating anymore, it’s also hard to get a table. The sea didn’t make us happy either, we had to go in special shoes, (caralls everywhere) we didn’t know and went where we liked, and we fell and our legs were torn to blood, then we were told that we need to go along the path 50 cm step left and right everything is a nightmare, more did not try to enter the sea. The nature and area is amazing. But most of all from the rest in SHOCK FROM THE GUIDES OF THE ANEX TOUR. Especially from the main name like "aiman", on the first day he invited me for 30 minutes. for a conversation (tell about the hotel, excursions, departure). We went into the hall where the air conditioner worked, it was VERY COLD, many with small children, told about the hotel for 5 minutes. , and then about excursions - I rubbed for more than an hour, many froze (we, too, but wanted to sit out to hear about the departure, because we were the first, but 2 words were said about the departure). Whoever tried to go out and argue quickly so that he could finish his story, the guide ayman shouted, raised his voice, said that he did not like being interrupted, looked with a stern look. His tours are VERY EXPENSIVE, DO NOT BUY ANYTHING FROM HIM. On the beach, the same excursions are 2 times cheaper, we bought a trip on quads - we liked it very much. They cleaned the room badly (they didn’t pay, once they put 1 chocolate bar so at the end they didn’t even give water - I ran around), I also disappointed the tour itself from the anex - they paid for 6 days 6 nights - they brought it at 18 pm (6 hours) - take it out at 6.30 am 3.5 hours before the plane, i. e. + 6 more hours at night, paid for 6 days - not in order. The Internet is in the lobby, but so many people who want to connect are not realistic. In general, we had a good rest.