Мне не понравилось ничего кроме территории... I didn't like anything other than the area...

What can I say, this is not my first time in Egypt, I was in different hotels, I saw different things and faced very bad situations, but I have never met such a 5-star type in this type. I am not a hysteric, not a snob, I am well brought up, I always say thank you and if I am wrong, I apologize. I am writing for those who pay money and are waiting for a good rest and especially the attitude from the staff who will not spoil your mood for the next 2 hours, I even wanted to cry several times. but my young man managed to calm me down during time)) I’ll start with the territory, it’s really cool, it’s just super, a lot of greenery, everything is in tiles, which are carefully polished every day with special machines (but this is the only thing that is so carefully cleaned), two pools, one icy big and the second smaller but warm, a lot of palm trees, green areas, a bar in the pool, a cafe next to it right away, there are snacks (burgers, vegetables, fries and beer) hungry, got up from a sun lounger, 10 seconds and you are in a cafe, had a bite, went back to bed sunbathing, 2 times a week they cook right next to the basik (barbecue, pancakes), music plays loudly, fashionable, very cool)) Rooms, dollars put in the passport, lucky, settled well, overlooking the pool, the sea, the entire territory is shorter , but these are not rooms of a five-star hotel, the refrigerator did not work, the hair dryer was constantly buggy, I have long hair, it takes 20 minutes to dry it, it dried everything there, if you turn off the hair dryer in the middle of drying, then everything, PPC, it will turn on only after 4 hours, my hands were numb, I was afraid that it would turn off and not turn on again, cleaning so-so, the guy who cleaned was cute and very good, kind and not intrusive, the only thing he did was make the bed and change the toilet paper, we even got ants on the balcony, because apparently something was spilled, it dried up, well, in short with ants we hung out in the evenings on the balcony until we ourselves asked to wash the floors. something like this ((The staff means, of course, it’s tin, only BARTENDERS, they pour it into a dirty glass with red lips, I say, change it, but it’s NO for me, and it pours from a dirty glass into a clean one and puts it to me, I say that I won’t drink, it was in a dirty glass, to which I was answered that they would not give me anything else in this bar, I went to the manager, I sort of figured it out, but the next day the same situation at lunch in a restaurant only with beige traces of lips , the bartender wanted to pour it into a clean one again, but I looked at him with such a look that he immediately redid it for me, I probably realized that I would swear, and then there were always some unpleasant clashes with the staff, the food was the same pancake, in the morning eggs and vegetables, lunch, rice, gravy and vegetables, in the evening, fish again, rice and vegetables, because pasta is always cold and dry there, potatoes have the feeling that they don’t even know how to boil them stupidly, but of course there are a lot of different cakes. , next to it there is an AMC 4-star hotel, I was there three years ago I regret that I did not return there again, but fell for the colorful territory. . . But in any case, the sea, sand and sun are all there, but if you want to be treated better, choose another hotel. .