Good hotel, but not worth 5 stars

Written: 11 december 2017
Travel time: 1 — 9 december 2017
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 8.0
Cleanliness: 5.0
Food: 7.0
Amenities: 8.0
A lot of videos about the hotel on my channel in the playlist about the hotel MY CHANNEL https://goo. gl/tsK1r6
https://www.youtube.com/playlist? list=PLul_F5MmbW5O8qoZO9sQ6LKczC1lGLs3K this is a hotel playlist
We had a last minute vacation in early December. We arrived tired. Here we are met at the doorstep with wet towels to wipe off the road, which is already nice. First we were given a room overlooking the pool and the sea. Maybe it’s cool for some, but the children and I didn’t like that loud music was playing near the pool in the courtyard and the doors to the balcony didn’t close tightly, which caused drafts. By the way, there are no doors in the hotel corridor, so there are drafts. Then, for gratitude to the receptionist, they changed the room. But all this was long and tedious. Then other employees came up with a proposal to give the best number. You can take cheap cigarettes as a present. The locals are happy with them. The doors in the room are a little worn, as are the walls in the corridors, but this does not affect the rest. It also takes a long time to drain the water in the shower to get hot. I clean the room every day, maybe the bed was washed, or maybe we didn’t get it dirty)) There is also enough for food. And beef meat, and chicken, and lamb, fish every day. Drinks are also made from powder, but cola, sprite, mirinda are better. Dishes are either poorly washed or poorly wiped in a restaurant. There are stains on the plates. Many vacationers from Ukraine, Belarus, Poland, Germany, China or Japan.

All staff speak all major languages, are polite, friendly and caring. The cafeteria workers are also nice and friendly. I want to note the waiter Ahmed. Everyone shouted to me: Adam, Adam))
Lots of animations and games on the territory. The children are looked after by the workers at the pool. Service on the beach too.
I really liked the large green area, a real paradise garden!
The sea water was cold. We swam a little only in warm weather, then it got colder and the wind blew. The sea is shallow, the coast is sandy, there are few stones. There are some dead corals near the shore.
Did not like the hotel guide Ahmed from Aneks tour. At the meeting, he kept intimidating that if you did not fill out the forms, and they were needed more for his excursions, then fly home in different planes. I told him that you were talking nonsense, to which he said that he could ruin our vacation, so as not to interfere with shorter people to fool. Everyone understands that the flight home is already scheduled and no one will separate you. HE is so assertive, rude this Ahmed. And excursions from his Anes are much more expensive than from the Vespa travel agency on site or on the street. Back the plane was delayed for 7 hours. Flying Azur Air. We didn't swim in the water park, but it's cool. The hotel has a terrible braked elevator, sometimes gets stuck.
Excellent children's mini disco program. Special greetings to the children's animator and her voice!
The pool near the hotel is heated, the rest are cold.
Alcohol in a restaurant is like from one bad alcohol with different flavors. But a lot of people drink it.
Have a good holiday everyone!
Translated automatically from Russian. View original