Отель нормальный, но остальное ужас. The hotel is ok but the rest is terrible.

In Egypt, many times, everything happened, this country never shone with service, they were always generally satisfied, but such a hell for the first time. We were at the hotel from May 31st to June 14th. I'll start over, we arrived late, it was 23.20, 30 minutes, we waited until they talked to the Arabs who were already living in the hotel. Only after that, everyone who was standing at the counter, and this is about five people, paid attention to us, took documents, questionnaires, and 1.5 hour hard labor began, very slowly, passports were scanned, at the same time interrupted by Arabs who came endlessly, speaking phone, filling out something not related to our docks in the computer and other things. As a result, with the replacement of the room, because the room for 4 with one bed did not suit us, with a surcharge of $ 130, for a larger room and with two beds, endless running around the floors, again waiting, we were settled at three in the morning. 6th floor, good room, after repair, very good air conditioning, in five minutes, cooled the room so that the nose froze)) the elevator is only up to the 5th floor, then on foot, but this is not a problem, a very strong hum all the rest, something is installed on the roof, and nothing can be done about it. The territory is medium in size, a lot of flowers, randomly, not decorated, in a strange gypsy style, but we deliberately went for it, because we wanted to save money, and there was no talk of a beautiful lawn. A million paths, like in a labyrinth, which was very unnerving, they are all narrow, and since by a huge mistake we went to Ramadan, it was impossible to disperse, overtake the Arabs who walk in a camp. Further restaurants, there are only two of them, one large on the second floor, and a small one on the first. There is a large selection of food, huge, all kinds of meat (even lamb with duck), a lot of fish cooked in different ways and varieties, fruits: everything is in season, a lot of peaches, all types of cereals, chickpeas, any rice, etc. d, nuts, vegetables, ice cream, cheeses, pastries. BUT: it was not possible to be in it, firstly, the Arabs, at the time of Ramadan, and it lasted the first 5 days of our vacation, there were Christians, they behaved terribly ugly, loudly, arrogantly, touched the food with their hands, up to plucking with their fingers in a ladle with soup, changing diapers for children right on the tables, also not forgetting to beat the older ones in the face, stomach and other parts, so that they screamed endlessly. There is tin on the floor, everything that is possible is spilled, children fall, adults slip, rubber boots are needed. Secondly, the attendants kept saying, get away from here, go to the restaurant on the first floor, there are no Arabs there. And if at first we went up on principle, then after a couple of days, we decided better a meager choice, but at least not in a madhouse. 70% of the food was simply not delivered there, and if we knew what would happen, we could go to the hotel even cheaper, since the food we wanted, but there is monotony, was hard for two weeks, and we didn’t get it. The same applies to the aqua park, firstly, the work schedule is short, not at all the same as in other hotels in the summer, it worked from 10.00 to 12.00 and from 14.00 to 16.00, but they closed earlier. The queue of the Arabs was such that it was scary to approach, it was also scary to enter the pool, since the whistling warden didn’t bother them, they, like leeches in their robes, continued to sit there after leaving the hills. The only plus is that it is closer to the sea, there were two pools, where you can only wear a bikini, and without children, respectively, there were no Arabs there, and we were there in the afternoon. In the first one, they were at the sea, the Arabs get up late, and you could enjoy the silence and the clear sea, then they came, and the trash began. Throwing garbage on the ground, literally spitting on tourists in bikinis, and other joys. Further, at the end of Ramadan, the Christians left, and the Muslims arrived, the same picture, but already with their faces covered. There is no food on the beach at all. To the bar where fries and meat are prepared from 11.00, far away, it is near the main restaurant. There is no bar on the beach either, only on the pools, but close enough. On the beach there is only paid. The toilets are terrible, sooooo dirty, to the point that the faeces are dried up even on soap dispensers, they have been there for two weeks, but I think they are always there, nothing is washed. Room service is poor, difficulties with toilet paper, drinking water and towels, tips do not help! Bottom line, if you want a budget hotel, that is, many times better, and the most important thing is to see that the indigenous population is at a minimum, because there are 90% of them. And at the end of the animation, we didn’t see them for two weeks, but two days before departure, with completely drunken faces, voices, they began to try to work, and by work it means that they walked along the beach begging for good reviews, as the rating of the hotel tends to down and no one wants to go. They were not caught doing any other activity. Well, and most importantly, we flew through many operators, but in the summer the last six did not use Anex, before this vacation, we decided to fly through them, because they have been on the market for a long time, we thought it should be normal, Nooo this is the most disgusting hotel guide service that we have ever seen , they didn’t talk, but yelled at tourists, the number of lies about excursions exceeded the possible norms for this country, and you can’t count on help.