Хотите испортить впечатление о Египте, езжайте в этот отель If you want to spoil the impression of Egypt, go to this hotel

I would like to warn people who are going to rest in Egypt in the near future and read the reviews of those who rested in a particular hotel before the trip. We just arrived a couple of days ago. The Hotel Festival le Jardin, which is listed everywhere as a 5-star, is actually not even a 4-star. The rooms are unkempt, the staff is rude. But this is not the most important thing. After all, we are not going to sit in the rooms and communicate with the staff, but to enjoy the sea and the sun. There was plenty of this, though you could overstrain yourself dragging the sunbeds, which resembled a stretcher in a morgue with wheels, rusty and broken. The beach was poorly cleaned, you have to go 300 meters in shallow water to a depth, but this is not a problem in principle. The problem is with the tour operator Anekstur and his representatives in this hotel. Three people led by impudent Hesein, who sit in the lobby all day for no reason, immediately lose interest in you if you do not take excursions at twice the price, demand to write the reason why you do not go on excursions and immediately treat you with obvious coolness. The problems that arose during the settlement or neighing were frankly ignored, not resolved for three days, although they happily promised you "be sure to inform the manager. " The invisible manager probably does not exist at all, because every day a bunch of people with complaints gathered near the reception. Nobody cared about their complaints. The hotel representative even managed to say a phrase that must go down in the history of the tourism business. To fair indignation about the fact that this is not a five-star hotel, she replied "It's 5 stars... economy class. " This, of course, is a classic. In addition, there was no drinking water in the rooms, they did not warn about this, so you had to buy water and then fill this bottle every day from the cooler. The food is tolerable, but the restaurant has a terrible smell of the Soviet canteen, there are a lot of people, there are not enough plates, you have to wait until they wash it. This is my seventh time in Egypt. I've never seen a worse hotel or relationship. Therefore, I do not advise throwing away a lot of money, vouchers are not cheap, for such a vacation. 90% of vacationers from Russia, Belarus, Kazakhstan were indignant every day. It seems that the Anex-tour and the hotel manager absolutely do not care whether people liked the rest or not. They said so, you can no longer come, we already have enough vacationers. Draw your own conclusion, dear travelers!