Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
7.0
Hello dear tourists and hotel management, of course, if you read this. They returned yesterday. We lived as a family with a child in Fun City for ultra all inclusive for 11 days. In Egypt 8 times, I saw different hotels, I will try to be objective.
So, the biggest disappointment is the ultra system for which I paid $ 150 extra when buying a ticket and ...did not receive anything ultra at all.
In the info sheet, when you are filled, they write to you - you get an additional bar and an additional restaurant, also a hookah (did not use it), washing 1 time (I don’t know why, but it was included), immersion - they write 30 minutes - nifiga - trial in the pool 5 minutes, then rolled away for a fee and that's it. What is an additional bar - this means the opening hours of the lobby bar from 11 am to 2 am, and almost all drinks, including coffee, end abruptly, red wine is poured from Coca-Cola bottles (apparently it is drained from all unfinished glasses).
Someone wrote about freshly squeezed juices (actually because of this we bought ultra, we thought we’d drink juice, we’d get healthier) - NO free juices for ultra NO! ! ! All just for the money - 3 bucks a glass. Also, for money, they can offer you 16 (take a closer look - they promise 14 and cut it smaller) part of a watermelon (the same $ 3), and seafood on the beach, of course for money. Moreover, on the beach, everyone is in disposable cups, only 2 glasses per hand, so if you took a sunbed (horror how old they are, nails stick out, everything is broken) away and would like to drink beer with your wife, for example, then you should walk and stand in queues all the time, some kind of nonsense. The bartenders are all rude, all in a raised voice, it feels like you are not a tourist and they are not servants.
Now thesis.
Food - usual for Egypt, one might even say good, at least I had no complaints
Alcohol is all Egyptian, bottles are opened in front of you, in general they don’t bodyate themselves, wine in bags, I already wrote about it, beer is almost non-alcoholic, it has always been, but these disposable 150 grm glasses for beer pin me
No alcohol - Only UPI, powder, only black tea, coffee from the coffee machine only in the lobby. Fresh only for money.
Beach - sunbeds are terrible, but enough for everyone. The pontoon is short - which is a plus, the reef is almost dead, but there are a lot of living creatures for Hurghada, even moray eels 2 were, in general, very good.
Service - here you can put a well-deserved 0, that is, not even 2. For example - I say the safe does not work, there are no batteries, we carry passports to the beach with us - they say well, we will bring it, they wrote it down, and so for 4 days I went to them all the time they wrote down, in the end they didn't. We came with my wife and child - they gave us 1 bed for all.
Imagine only 1, and the child is 8 years old, I say bring a bed - they brought it on the 3rd day only after the scandal, and then without a soft mattress. some kind of pip. Cleaning is the worst, there is a dollar, no, do not care. Water was not brought - there is no one to complain to, I saw the cleaner only 2 times. The fact is that there are just few of them and there are sooo many rooms. We bought a watermelon in Hurghada, well, we ate it, put it in the corridor so that it would not rot in the room, gee, it lay there on the windowsill for 4 days, until someone threw it off the fence at all.
I would especially like to draw attention to the reservation of restaurants at the terminal near the reception. I don’t know why, but you need to reserve, like at 7 in the morning and be sure to check during the day for what time you were reserved. Because they already threw papers at me (imagine almost in the face) with a reservation when I tried to prove in a Mexican restaurant with the proud name ROSSINI that I reserved for 9 hours and not for 8.
The conflict was with the general manager of this restaurant. it was he who behaved very rudely towards me as a tourist, and only after the scandal, throwing papers at me and my promise to write a negative review - we are told, okay, we will feed you (and we are 9 people). WE refused to eat there, because this is not a restaurant with such service, but a buffet on Kursk in 92.
Guide Join AP - no words at all. In addition to excursions - will not help you with anything, and you will never find it. The biggest disappointment - Information about the departure - the plane will be at 10-05, pick you up at 6-35, wake up at 5-30, dry breakfast at the reception.
NO ONE WOKE UP, THERE WERE NO BREAKFASTS, THE BUS AT 6-35 WAS NEAR ANOTHER HOTEL. My children and I opened the restaurant ourselves at 6-20 (with a scandal, of course, the head of the hotel with breast guards stood at the entrance and said that the restaurant was closed, we would not give rolls !!!
) to take at least something because the breakfast was from 7 and the guide didn’t order dry, apparently he doesn’t care anymore, we are no longer tourists, and apparently not people at all.
Think for yourself
So, the biggest disappointment is the ultra system for which I paid $ 150 extra when buying a ticket and ...did not receive anything ultra at all.
In the info sheet, when you are filled, they write to you - you get an additional bar and an additional restaurant, also a hookah (did not use it), washing 1 time (I don’t know why, but it was included), immersion - they write 30 minutes - nifiga - trial in the pool 5 minutes, then rolled away for a fee and that's it. What is an additional bar - this means the opening hours of the lobby bar from 11 am to 2 am, and almost all drinks, including coffee, end abruptly, red wine is poured from Coca-Cola bottles (apparently it is drained from all unfinished glasses).
Someone wrote about freshly squeezed juices (actually because of this we bought ultra, we thought we’d drink juice, we’d get healthier) - NO free juices for ultra NO! ! ! All just for the money - 3 bucks a glass. Also, for money, they can offer you 16 (take a closer look - they promise 14 and cut it smaller) part of a watermelon (the same $ 3), and seafood on the beach, of course for money. Moreover, on the beach, everyone is in disposable cups, only 2 glasses per hand, so if you took a sunbed (horror how old they are, nails stick out, everything is broken) away and would like to drink beer with your wife, for example, then you should walk and stand in queues all the time, some kind of nonsense. The bartenders are all rude, all in a raised voice, it feels like you are not a tourist and they are not servants.
Now thesis.
Food - usual for Egypt, one might even say good, at least I had no complaints
Alcohol is all Egyptian, bottles are opened in front of you, in general they don’t bodyate themselves, wine in bags, I already wrote about it, beer is almost non-alcoholic, it has always been, but these disposable 150 grm glasses for beer pin me
No alcohol - Only UPI, powder, only black tea, coffee from the coffee machine only in the lobby. Fresh only for money.
Beach - sunbeds are terrible, but enough for everyone. The pontoon is short - which is a plus, the reef is almost dead, but there are a lot of living creatures for Hurghada, even moray eels 2 were, in general, very good.
Service - here you can put a well-deserved 0, that is, not even 2. For example - I say the safe does not work, there are no batteries, we carry passports to the beach with us - they say well, we will bring it, they wrote it down, and so for 4 days I went to them all the time they wrote down, in the end they didn't. We came with my wife and child - they gave us 1 bed for all.
Imagine only 1, and the child is 8 years old, I say bring a bed - they brought it on the 3rd day only after the scandal, and then without a soft mattress. some kind of pip. Cleaning is the worst, there is a dollar, no, do not care. Water was not brought - there is no one to complain to, I saw the cleaner only 2 times. The fact is that there are just few of them and there are sooo many rooms. We bought a watermelon in Hurghada, well, we ate it, put it in the corridor so that it would not rot in the room, gee, it lay there on the windowsill for 4 days, until someone threw it off the fence at all.
I would especially like to draw attention to the reservation of restaurants at the terminal near the reception. I don’t know why, but you need to reserve, like at 7 in the morning and be sure to check during the day for what time you were reserved. Because they already threw papers at me (imagine almost in the face) with a reservation when I tried to prove in a Mexican restaurant with the proud name ROSSINI that I reserved for 9 hours and not for 8.
The conflict was with the general manager of this restaurant. it was he who behaved very rudely towards me as a tourist, and only after the scandal, throwing papers at me and my promise to write a negative review - we are told, okay, we will feed you (and we are 9 people). WE refused to eat there, because this is not a restaurant with such service, but a buffet on Kursk in 92.
Guide Join AP - no words at all. In addition to excursions - will not help you with anything, and you will never find it. The biggest disappointment - Information about the departure - the plane will be at 10-05, pick you up at 6-35, wake up at 5-30, dry breakfast at the reception.
NO ONE WOKE UP, THERE WERE NO BREAKFASTS, THE BUS AT 6-35 WAS NEAR ANOTHER HOTEL. My children and I opened the restaurant ourselves at 6-20 (with a scandal, of course, the head of the hotel with breast guards stood at the entrance and said that the restaurant was closed, we would not give rolls !!!
) to take at least something because the breakfast was from 7 and the guide didn’t order dry, apparently he doesn’t care anymore, we are no longer tourists, and apparently not people at all.
Think for yourself
Translated automatically from Russian. View original
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