Please think twice before booking this hotel.

Written: 17 october 2021
Travel time: 3 — 13 may 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 2.0
Food: 2.0
Amenities: 5.0
The ratings are too high.
We were at the beginning of May.
Number: settled in the largest and most remote building 10, a couple of days later we moved to building 21. The room was very dirty, everything in the sand - floors, furniture, dishes, beds (bedding). Very noisy air conditioning, you can’t sleep at night from the noise of the conder and from the fact that it blows right into your head (and you didn’t want to get sick, especially for a child), and with the heat turned off after 20 minutes, mosquitoes in the room and on the street. The teapot is dirty, dirty and stained. In the mini-bar / refrigerator (very old refrigerators, we had a crooked door to close it had to be lifted) - water and 1 can each - fanta, sprite, cola. Shower - soap, shampoo, shower gel, lotion. Cleaning as lucky, love $. Towels were changed every day, even if we didn't leave them on the floor.
To sit on the balcony of the room when watering the anrial is an incredible stench, some kind of sewage.

Food: poor. Everything looks gray and not appetizing. Mashed potatoes as if crushed with their feet. There is no cheese for dinner. The fact that on the grill on the street is often burnt, kebabs are only cooked normally.
Food at the bars by the pools - pizza as lucky, often not tasty; hot dog is not tasty (sausage is like paper).
Service is non-existent. In a general restaurant, they rarely have time to come up, you yourself go and take what you need to the bar, having previously stood in line. Tables/glasses/utensils are dirty.
The cleanliness of the restaurant - the tables are sticky, cleaned poorly, the plates came across dirty, on the tables portioned salt / pepper in dirty paper cups.
The children's area (kitchen) is just dark, everything is windy and absolutely not appetizing, no one keeps clean and tidy, birds that eat from these trays fly around the hall, if you open the microwave, you get the feeling that some kind of monster will jump out at you …
Ala carte - most liked in Italian and Egyptian, Chinese did not like.
Sea - there was often a smell of fuel from boats nearby, for several days the sea was green. The reef is average, not wow. Good entry for kids.
Pool - when we arrived there was a repair of a large pool in the slide area, after its launch the water was dirty for a long time - pieces of cement, sand at the bottom. Calm and quiet at the pools at the very beginning of the hotel - where the pool bar and the pool are for the smallest, but the water is ice cold there. The kids club didn't work for the entire period of our stay.
Animation - it is more likely not there than it is. Children's animation during the day, quite sad, absolutely not interesting, rather for show than to really interest and entertain.
Translated automatically from Russian. View original

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