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We took a ticket for 9 days, and several travel agencies offered this hotel, describing it as an excellent hotel for 5 days.
So, upon checking in, we were shocked by the design of the lobby: no furniture, at least all old, dirty, everything is meager, gray. The room is dirty, the curtains are torn, the wooden closet a la the 80s will fall apart. The doors at the entrance to the room barely open, the daughter could not open it on her own several times. The TV was barely turned on, the refrigerator was from the same series as the wardrobe. For the whole stay in the room they were never cleaned, only the bed was made, possibly the bed linen was changed. The sockets are partially loose. Well at least the condo works.
Going further, the dining food corresponds to what was written earlier in the reviews, you will not stay hungry. Everything is the same every day. Fruit except for apples and melons, and then no more than once. In order to take something you have to stand in line for half an hour.

There are not enough dishes, in particular glasses, if you didn’t have time to take it at the beginning, that’s it, the quest “find a glass” begins. Stuffiness incredible air conditioning no temperature outside, inside the same. The service is generally trash, if you didn’t come to the opening on the table, you will serve the cutlery and napkins yourself, and then if they are available. In the bars on the beach, in order to take something, you have to wait for half an hour, and then if the staff is not busy discussing their issues, in principle, the same is true in other bars. There is no ice for drinks from the word at all. Almost all drinks are warm. The entire staff of the beggar if you don’t give money to you, they won’t even pay attention.
The area is large with two swimming pools. The only positive emotions caused by the animators are working out 100% trying.
On the declared 5 does not pull, a maximum of 2.
And one fine day, my daughter became ill, nauseous and vomited, for the benefit of insurance, medicine worked 100% helped perfectly, and when we went to the hospital we were not alone, another family went with us the same symptoms, in short, food poisoning made a diagnosis. The same was with a friend, but he did not seek medical help.
Summing up, I can say that the hotel is completely complete if they offer to refuse immediately.