Great hotel, beautiful reef

Written: 4 january 2022
Travel time: 28 december 2021 — 4 january 2022
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 6.0
Amenities: 8.0
I traveled with my husband and two children, aged 5 and 8. Room 2125. I really liked the hotel.
Very clean, the room was cleaned every day. The territory of the hotel is also clean, well-groomed, beautiful scenery.
The food is good, 5 restaurants, you won't go hungry. Beef, chicken, fish, squid, a lot of vegetables and side dishes, pizza, barbecue, a lot of fruits and dates, etc.
The reef is gorgeous, be sure to take a mask and a camera.
The staff is very friendly and pleasant. The safe is free, but often left the phone and tablet in the room, nothing was ever lost. The son lost a children's camera for $ 60 in a restaurant, at the reception he explained that he had lost it at dinner and they immediately found me, for this many thanks.
Now for the disadvantages.
The sun loungers on the beach are a little outdated and there are not enough of them, you need to add.

And my most negative experience is the moment of check-in, the first time I got to overbooking. We waited 8 hours for a room to check in, it was very difficult. The hotel fully apologized and made amends, the tour operator Aneks tour also compensated our expectation with a tour, our issue was closed.
In general, the stay at the hotel was pleasant, I recommend.
Translated automatically from Russian. View original