Disappointed completely

Written: 1 april 2021
Travel time: 1 april — 1 may 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 6.0
Amenities: 2.0
Well, what can I say... we arrived late in the evening, we were fed more or less... we were given a room... And then the first surprise awaited us! The rooms are dirty, shampoos, shower gel - no, I am silent in general for slippers and bathrobes - they are not there either. Attaching photo. There is a refrigerator, but it does not work (it is plugged into the socket, but it does not cool AT ALL !!! ). I asked for another room, they showed 2 - one is worse than the other, everything is dirty... the handle to the balcony is broken, the mirror is broken (((. . . When I asked if all the rooms were in the same condition, they answered me in English: "You will clean everything yourself"... the receptionist thought I don't know English. How do you like it? And I booked a room with a sea view, but the view turned out to be the pool, like that. If anyone wants a spoiled vacation, then I ask you to come here...
Translated automatically from Russian. View original