Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
1.0
Food:
1.0
Amenities:
4.0
This was our first vacation with a baby and the worst we've ever traveled.
I'll start with the pros:
1. Large, well-groomed territory.
2. They settled us not after 14, as in all hotels, but at 11 and did not check out until leaving for the airport (15.50). But, they settled in an unprepared room, they somehow cleaned it a little, it seems that they swept it, changed the bedding and towels.
3. The presence of ramps everywhere, which made it possible to move freely with a child in a stroller.
The pros are over, now for the cons:
1. Number. He is shabby, dead. The door to the shower / toilet did not close at all, it could open with a draft. The case itself is also shabby, stained, dirty, with peeling whitewash.
Room service was excellent, there were days when our room was not cleaned at all. Tipping didn't help much either. The three of us lived in the room, they put us 2 sets of towels, we had to run around and beg for another set. Water is an even bigger problem - you almost had to buy it from room service. The explanation that we have a small child eats infant formula and needs water - no one worried.
At the beginning, I couldn’t understand why in the shower rail, believe me not to hang a towel on it, as it will be wet, but after the first shower, when I fell on wet tiles, everything became sharply clear. The tiles are very slippery.
We asked for a crib for a child and were horrified. They brought us a dirty, dilapidated something with holes on the sides. As the staff explained to us - this is the best there is. The mattress was 15 centimeters smaller than the length of the crib, the hole was simply plugged with a pillow. The upper base of the frame on one side is generally broken and sags.
The rooms DO NOT have: bathrobes, slippers, kettle, cosmetics. There is a cap, liquid hand soap and a dispenser and something in the shower dispenser. Everything! If you need something, then you need to go to the room service staff and beg or negotiate for a tip.
Air conditioner. He worked. But only in the freezer mode and with the sound of an airplane taking off, the mode of moderate intensity or sleep did not work in principle, just as the temperature did not change, you set it to 16 degrees or 30 - the same effect.
2. Service. This is a catastrophe. At the reception, they barely speak English, to achieve something - you have to pretty fray your nerves.
3. Nutrition. This is the worst part of the hotel. What they call an Italian restaurant I would call a canteen: dirty and stinky. The tables are constantly dirty, the table is cleaned like this: a waiter comes up, wipes the leftover food from the table onto the floor with a dirty rag and lays out the cutlery for the next visitors. The chair covers are dirty, food and drink stained and with holes in them.
Waiters drive around the hall with large carts, where they collect dirty dishes and pour out the remains from the plates. It is quite normal practice to put a cart in front of a table with people who are eating and start dumping leftovers into a container. The most disgusting sight.
Napkins rely as much as 1 per person. If you need more, then you need to find a waiter and ask. They will give you one too. To bring more - you need to "feed" the waiter.
I won't go into detail on how much rubber chicken, dry beef, and weirdly sour-tasting fish. The result of a 2-day meal in this canteen was that 12 out of 14 people from our company fell ill with poisoning from the second day and some did not recover even before departure, and we “rested” for 12 days. In the lobby, other tourists also complained of diarrhea, vomiting and high fever.
There is no baby food at all. As well as any diet food. All dishes are either fried, or spicy, or abundantly poured with sauces of unknown origin.
The trouble is that there is simply no alternative to food. If it was really a resort town, then one could eat at another restaurant or buy groceries in a store, right there - there is no such thing.
An interesting observation: when a “baited” waiter offers something from drinks and you refuse, he points to his stomach and makes a sad smile, when you confirm that yes, there are problems, he begins to smile maliciously.
4. Entertainment. They are not here. There is an extremely dull aqua aerobics and disco in the evening (songs played in a circle every evening).
There is nothing for children. Nothing at all. The playground is more like a torture chamber of the Inquisition. It creaks and falls apart, the paint is peeling. And in the middle of the playground - a thorny bush with thorns of 10 centimeters.
And, no, for children there is a children's pool, which was icy for the first days, then they turned on the heating and it became much better.
5. Bar on the beach and near the pool - all the most disgusting. Tables, chairs and armchairs are dirty. And this is not dust due to the wind, but the remains of drinks, traces of ketchup, coffee, etc. They just don't get removed. The rest of the food from the plates at the beach bar is simply thrown up by the waiters for the birds to eat.
6. The sofas in the lobby are a little cleaner than the furniture in the canteen and bars, but not by much.
7. There is no pharmacy in the hotel and the nearest pharmacy is far away, since you are in the desert.
8. Shops: tea, oils, clothing, bags, masks/fins, shoes, paintings, essentials (pads, sunscreen, cookies, cigarettes, shower cosmetics, etc. ) and a souvenir. The choice is very poor, the shops are the size of our little muffs, but the prices are very high.
9. Sea. The descent to the sea is normal only 1, the rest are broken and gouged, especially the slopes for the stroller: slippery paving stones and with pits where a wheel with a diameter of 13 cm fell through. The entrance to the sea is 2-3 meters wide, through which everyone enters, so it’s not will come out. Everything else is rocks and a dead reef.
The bottom line is a spoiled vacation, undermined gastrointestinal tract and wasted money. I do not recommend anyone to go to this hotel - it's more expensive for yourself.
I'll start with the pros:
1. Large, well-groomed territory.
2. They settled us not after 14, as in all hotels, but at 11 and did not check out until leaving for the airport (15.50). But, they settled in an unprepared room, they somehow cleaned it a little, it seems that they swept it, changed the bedding and towels.
3. The presence of ramps everywhere, which made it possible to move freely with a child in a stroller.
The pros are over, now for the cons:
1. Number. He is shabby, dead. The door to the shower / toilet did not close at all, it could open with a draft. The case itself is also shabby, stained, dirty, with peeling whitewash.
Room service was excellent, there were days when our room was not cleaned at all. Tipping didn't help much either. The three of us lived in the room, they put us 2 sets of towels, we had to run around and beg for another set. Water is an even bigger problem - you almost had to buy it from room service. The explanation that we have a small child eats infant formula and needs water - no one worried.
At the beginning, I couldn’t understand why in the shower rail, believe me not to hang a towel on it, as it will be wet, but after the first shower, when I fell on wet tiles, everything became sharply clear. The tiles are very slippery.
We asked for a crib for a child and were horrified. They brought us a dirty, dilapidated something with holes on the sides. As the staff explained to us - this is the best there is. The mattress was 15 centimeters smaller than the length of the crib, the hole was simply plugged with a pillow. The upper base of the frame on one side is generally broken and sags.
The rooms DO NOT have: bathrobes, slippers, kettle, cosmetics. There is a cap, liquid hand soap and a dispenser and something in the shower dispenser. Everything! If you need something, then you need to go to the room service staff and beg or negotiate for a tip.
Air conditioner. He worked. But only in the freezer mode and with the sound of an airplane taking off, the mode of moderate intensity or sleep did not work in principle, just as the temperature did not change, you set it to 16 degrees or 30 - the same effect.
2. Service. This is a catastrophe. At the reception, they barely speak English, to achieve something - you have to pretty fray your nerves.
3. Nutrition. This is the worst part of the hotel. What they call an Italian restaurant I would call a canteen: dirty and stinky. The tables are constantly dirty, the table is cleaned like this: a waiter comes up, wipes the leftover food from the table onto the floor with a dirty rag and lays out the cutlery for the next visitors. The chair covers are dirty, food and drink stained and with holes in them.
Waiters drive around the hall with large carts, where they collect dirty dishes and pour out the remains from the plates. It is quite normal practice to put a cart in front of a table with people who are eating and start dumping leftovers into a container. The most disgusting sight.
Napkins rely as much as 1 per person. If you need more, then you need to find a waiter and ask. They will give you one too. To bring more - you need to "feed" the waiter.
I won't go into detail on how much rubber chicken, dry beef, and weirdly sour-tasting fish. The result of a 2-day meal in this canteen was that 12 out of 14 people from our company fell ill with poisoning from the second day and some did not recover even before departure, and we “rested” for 12 days. In the lobby, other tourists also complained of diarrhea, vomiting and high fever.
There is no baby food at all. As well as any diet food. All dishes are either fried, or spicy, or abundantly poured with sauces of unknown origin.
The trouble is that there is simply no alternative to food. If it was really a resort town, then one could eat at another restaurant or buy groceries in a store, right there - there is no such thing.
An interesting observation: when a “baited” waiter offers something from drinks and you refuse, he points to his stomach and makes a sad smile, when you confirm that yes, there are problems, he begins to smile maliciously.
4. Entertainment. They are not here. There is an extremely dull aqua aerobics and disco in the evening (songs played in a circle every evening).
There is nothing for children. Nothing at all. The playground is more like a torture chamber of the Inquisition. It creaks and falls apart, the paint is peeling. And in the middle of the playground - a thorny bush with thorns of 10 centimeters.
And, no, for children there is a children's pool, which was icy for the first days, then they turned on the heating and it became much better.
5. Bar on the beach and near the pool - all the most disgusting. Tables, chairs and armchairs are dirty. And this is not dust due to the wind, but the remains of drinks, traces of ketchup, coffee, etc. They just don't get removed. The rest of the food from the plates at the beach bar is simply thrown up by the waiters for the birds to eat.
6. The sofas in the lobby are a little cleaner than the furniture in the canteen and bars, but not by much.
7. There is no pharmacy in the hotel and the nearest pharmacy is far away, since you are in the desert.
8. Shops: tea, oils, clothing, bags, masks/fins, shoes, paintings, essentials (pads, sunscreen, cookies, cigarettes, shower cosmetics, etc. ) and a souvenir. The choice is very poor, the shops are the size of our little muffs, but the prices are very high.
9. Sea. The descent to the sea is normal only 1, the rest are broken and gouged, especially the slopes for the stroller: slippery paving stones and with pits where a wheel with a diameter of 13 cm fell through. The entrance to the sea is 2-3 meters wide, through which everyone enters, so it’s not will come out. Everything else is rocks and a dead reef.
The bottom line is a spoiled vacation, undermined gastrointestinal tract and wasted money. I do not recommend anyone to go to this hotel - it's more expensive for yourself.
Translated automatically from Russian. View original
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