Очень плохо!!!!!!!!!!!!!! Very bad!!!!!!!!!!!!!!

On September 17.2015, me and three of my friends, Elena, Anatoly and Vladimir, came to the Axis bar at 22:00 Hurghada Marsa Alam Hilton Marsa Alam Nubian Resort 5 *. We ordered 2 alcoholic cocktails on the All system. At 23:40 Vladimir ordered 3 more the same cocktails. Mukhtar brought us cocktails and left. After 5 minutes, he brought us a bill, where it was written by hand with a martini pen - $ 20, we explained to him that we did not order this. He began to shout angrily and wave his arms and shout that we should pay the bill. We refused to pay because we did not order a paid cocktail . And they asked where is the martini that is written on the bill? To which Mukhtar replied: “I poured Martini into your cocktail” We said: “We didn’t order this, but asked for All” After that, he threw the book in which the bill lay and broke the glass in which there was a cocktail on our table. And he began to wave his hands in front of my face, poking my fingers almost in the very face with fury, but I waved his hand off, hitting my cheek. And then I received a strong blow with my fist in the temple and ear area, that the earring even flew off the ear, while it bent very much, there was also blood from the ear. I immediately went to the reception, for the security guard, who called his boss. After telling the security about what had happened, he asked what do you want? We said that we needed a doctor, because my head hurt a lot and dizziness began. The doctor came, but did not provide any medical assistance, although I asked with tears in my eyes to give at least painkillers, he talked to the security guard and looked at me every other time and laughed at the same time! Very ill-treatment and behavior from the staff!
Then the chief of security again ask us what you want? I answered: “so that this bartender is fired, as well as moral damages in the amount of 30.000 rubles are compensated. Since a year ago I had a head injury with a concussion due to a fall on roller skates. After the course of treatment, the doctor strongly recommended to take care of your head !! ! Since with repeated head trauma, serious complications can occur !! ! I went to a hotel that is at a high level with the hope of relaxing, but in the end I got injured, not yet knowing its consequences.
PLEASE!! ! CONSIDER THE COMPLAINT AND TAKE ACTION TO THE BARTENDER MUHTARU, WHICH DID NOT EVEN APPOINT, BUT WAS PASSING BY US WITH A PROUDLY HEAD!!!

And also please pay attention to the DJ who worked on September 17.2015 in the Axis bar, he saw everything, even helped in finding the earring that fell off my ear. But later he gave false testimony that this was not the case. We also saw how, after our appeal to the security guard, the bartender Mukhtar began to get even more nervous and constantly call someone.
I also wanted to pay attention, which we learned about later! The bartender Mukhtar deceived tourists and a cocktail called Pina Colada was sold on an all-inclusive basis to us and other restaurants for $ 10!!!!!!!!!!!!!! ! !!!!!!! ! WHAT IS IT??????? ? We paid a lot of money for the rest, but it turns out in your hotel that everything inclusive is sold for money for free! They scam tourists!!!
BIG REQUEST TO DEAL WITH MY COMPLAINT AND TAKE ACTION!! !