Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
9.0
Cleanliness:
10.0
Food:
8.0
Amenities:
8.0
We rested in late November - early December 2021, we liked the hotel very much. It feels like they really want to create a happy life for their guests. Huge sparkling rooms, a great beach with an amazing reef, delicious food of all kinds (including great baklava), great coffee from coffee machines and, perhaps most importantly, great staff who make your stay a real one.
Good internet in the lobby and in the surrounding area, it is not in the rooms. There is a mobile tower next to the hotel (disguised as a palm tree : )), it catches Vodafone and Orange perfectly, I won’t say about other operators. A guide can help with a SIM card (16000 SuperMB Orange / see explanations on the operator's website / - $20).
There was no effect of the first day, although they arrived in the morning and did not sleep until the evening. Bracelets are put on immediately, breakfast at the hotel until 9.30, but until 10.00 they will be fed in the restaurant without any problems. Checked in at 10.30, that is, within 40 minutes. We were with children, so without question they gave two rooms nearby, which, as I already wrote, were struck by the size and cleanliness. The bathroom has soap dispensers, a hairdryer, all the necessary towels. There are no shampoos / slippers / bathrobes, still a four. If you do not hang up a bag so that they do not disturb, they will clean and change everything that you indicate, at least every day. Also every day they give out 1.5 liters of bottled water per person, the water is very pleasant. When you ask not to disturb, they leave her at the door. The janitor in the 14th building is just gold, but I think that in others it is no worse.
On the beaches, workers help with sunbeds and bring mattresses. The pier is long wooden, on both sides of it there is a sandy entry into shallow water, where it is better to be in corrals. Approximately 30 m from the edge of the beach, fish, sea urchins begin, and a stingray is found. The reef is very interesting, big, a lot of fish, in the morning we met a turtle. For 8 days of rest, a red flag appeared 2 times, 2 times - green, the rest of the time - yellow, air / water temperature 28/28, with cream 50 did not burn even once. It left the impression that this is the best time of the year in Marsa Alam.
A wonderful heated pool up to 1.6 m deep and three boring slides (a fast straight line, a second one with turns and a wide children's one). There is another pool about the same size and a lazy river, both unheated.
Everything shows that the hotel is very lucky with the manager Atef, who walks around the territory all the time, while the staff respects him very much. Tips are not expected and thank you for them from the bottom of our hearts. As we were told, the hotel plans to become a five-star hotel, and it shows.
We are very grateful to the travel agent Luda (+3.066 31.7412), who advised us and chose the most suitable days for us to visit this hotel even after the price increase in November. A true professional who has a good understanding of hotels and does his job very responsibly.
We don't usually do this, but we would come to this hotel again.
Good internet in the lobby and in the surrounding area, it is not in the rooms. There is a mobile tower next to the hotel (disguised as a palm tree : )), it catches Vodafone and Orange perfectly, I won’t say about other operators. A guide can help with a SIM card (16000 SuperMB Orange / see explanations on the operator's website / - $20).
There was no effect of the first day, although they arrived in the morning and did not sleep until the evening. Bracelets are put on immediately, breakfast at the hotel until 9.30, but until 10.00 they will be fed in the restaurant without any problems. Checked in at 10.30, that is, within 40 minutes. We were with children, so without question they gave two rooms nearby, which, as I already wrote, were struck by the size and cleanliness. The bathroom has soap dispensers, a hairdryer, all the necessary towels. There are no shampoos / slippers / bathrobes, still a four. If you do not hang up a bag so that they do not disturb, they will clean and change everything that you indicate, at least every day. Also every day they give out 1.5 liters of bottled water per person, the water is very pleasant. When you ask not to disturb, they leave her at the door. The janitor in the 14th building is just gold, but I think that in others it is no worse.
On the beaches, workers help with sunbeds and bring mattresses. The pier is long wooden, on both sides of it there is a sandy entry into shallow water, where it is better to be in corrals. Approximately 30 m from the edge of the beach, fish, sea urchins begin, and a stingray is found. The reef is very interesting, big, a lot of fish, in the morning we met a turtle. For 8 days of rest, a red flag appeared 2 times, 2 times - green, the rest of the time - yellow, air / water temperature 28/28, with cream 50 did not burn even once. It left the impression that this is the best time of the year in Marsa Alam.
A wonderful heated pool up to 1.6 m deep and three boring slides (a fast straight line, a second one with turns and a wide children's one). There is another pool about the same size and a lazy river, both unheated.
Everything shows that the hotel is very lucky with the manager Atef, who walks around the territory all the time, while the staff respects him very much. Tips are not expected and thank you for them from the bottom of our hearts. As we were told, the hotel plans to become a five-star hotel, and it shows.
We are very grateful to the travel agent Luda (+3.066 31.7412), who advised us and chose the most suitable days for us to visit this hotel even after the price increase in November. A true professional who has a good understanding of hotels and does his job very responsibly.
We don't usually do this, but we would come to this hotel again.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- It looks like they really want to make your holiday happy here.
- Decent four
- Rest is great
- good sea and beach, no more
- interesting place
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