The hotel is 4 stars maximum!!!

Written: 4 november 2019
Travel time: 30 october — 7 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 6.0
Amenities: 5.0
Settlement was fast, they settled in 20 minutes, they said that the room was ready. When we entered the room, we were disappointed, the view is not the sea and not the pool, as we booked, but the neighboring hotel and the parking lot... The room is dirty! Divorces of some dried drinks, the floor in some kind of frozen mud or simply not wiped after repair work, a shower with a fungus. This is explained by the fact that the cleaners are men, they apparently have their own view on cleanliness, towels do not change.
The hotel itself was built to put it mildly of poor quality, the shower dangles, the toilet dangles, the door to the room closes tightly. No soundproofing. They constantly drill something, clog it, since we are with a child, the extra sound is a little annoying. The beach on the sea is normal, though adults can swim only from the pier, and then the pier is not from our pool, but from the neighboring one, respectively, the sea, you can’t swim calmly.
The animators are trying, they approach everyone, they ask if they like everything, if everything suits them, but in the evenings they haven’t seen any shows yet, it’s boring. but in Ukraine they do much better, although they thought it would be the other way around. Drinks at the bar and in principle any drink other than water is terrible! It seems that they dilute with water and beer and wine and juices, cocktails are just tin. They asked for mojitos, they said that they are made only in the evenings, it is not clear why... their mojitos are water, lime, syrup and that's it! Champagne paid! Rum, whiskey, everything is free!

Nutrition. Here I would give them 4 points out of 5, there is no children's menu! A 3-year-old child has practically nothing to eat! Only if your child eats sausages, then you can go, and we always didn’t know what to take more or less healthy and not very fried, because the restaurant is designed for adults and older children. The employees themselves are friendly, trying to please, and thanks for that.
Translated automatically from Russian. View original