Отель неплохой, но сервис и обслуживание желает быть лучше Nice hotel but service needs to be improved

In Egypt for the first time, before that we constantly rested in Turkey. So it was a shock for us.
Cons: Terrible staff! They clean the rooms disgustingly, even if you leave money. In the restaurant and bar, the waiters serve quickly if you give a tip, after ten minutes they forget and do not even come up. Constantly have to call them or approach the counter.
As for towels at the beach or pool, it's just pi…ts. On the first day, after dinner, we left towels on the sunbeds near the pool and went to put our daughter to bed. When they left, they were gone. The staff said they didn't. And such incidents with visitors happened every day. With whom he met, from the newly arrived, he immediately warned. At check-out, you need to pay 100 local pounds (approx. $ 14) for each towel card.

We flew with Anex, the guide was seen only the first day. Information, except for excursions, was not reported at all about the hotel. Everyone asked the vacationers themselves. Information on departure and departure is not posted at the hotel. You have to call him on your cell phone.
Animation, one might say, is not at all: a small playground and then on the outskirts. Children's pool, small, no fun, in the same place. In the evening children's disco 10 min. At 9:00 pm, the adult show sucks and repeats every week. In the evening, you can only sit at the bar and sleep.
After all this crap, everything positive fades, which I can single out from the pros: the hotel is half open, there are not many people, there are no queues. The food is normal, but after a week everything gets boring. Local alcohol, but you can drink.