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1.0
Good afternoon, tourists and colleagues!
The hotel has a huge problem with theft!
My tourists are currently resting at the hotel, they booked a tour with the tour operator "AnexTour" for the period 24.12. 2016 to 01.01. 2017. Yesterday 25.12. 2016 from issue No. 1338, $ 200 was stolen from a cosmetic bag that was in a suitcase. The guys could not put money in the safe, because it was not fixed. And they arrived the night before, they didn’t manage to repair the safe, it’s not a fact that the hotel was going to fix it at all! Money was stolen after cleaning the room! On the first day of rest, the guys in the region spoiled the whole impression of the rest and the hotel!
The hotel staff say they are not responsible for this and take no action. They say they won't return anything. Today from 9 am until now (and now at 15:30 the hotel does not call the police) and the guide from "AnexTour" and the injured guys ask at the reception to call the police. They are told that they were called, but in fact it turns out that no one called anywhere at all!
The hotel management does not react at all to this situation. Yesterday, an iPhone was stolen from other vacationers in the hotel. The fact is that there is a thief among the hotel staff and in order not to lose the face of the hotel, the management urgently needs to do something!
We often recommended and booked the GRAND OASIS RESORT SHARM EL SHEIKH 4 * hotel for our tourists, there were always no complaints about the service and hotel staff. Ahead of the New Year holidays, we were going to book a hotel for a group of tourists. Now if the hotel does not compensate the tourists. The road to the GRAND OASIS RESORT SHARM EL SHEIKH 4* hotel is closed for our tourists! ! !
We ask the hotel management to resolve this problem and maintain a positive reputation for the hotel!
The hotel has a huge problem with theft!
My tourists are currently resting at the hotel, they booked a tour with the tour operator "AnexTour" for the period 24.12. 2016 to 01.01. 2017. Yesterday 25.12. 2016 from issue No. 1338, $ 200 was stolen from a cosmetic bag that was in a suitcase. The guys could not put money in the safe, because it was not fixed. And they arrived the night before, they didn’t manage to repair the safe, it’s not a fact that the hotel was going to fix it at all! Money was stolen after cleaning the room! On the first day of rest, the guys in the region spoiled the whole impression of the rest and the hotel!
The hotel staff say they are not responsible for this and take no action. They say they won't return anything. Today from 9 am until now (and now at 15:30 the hotel does not call the police) and the guide from "AnexTour" and the injured guys ask at the reception to call the police. They are told that they were called, but in fact it turns out that no one called anywhere at all!
The hotel management does not react at all to this situation. Yesterday, an iPhone was stolen from other vacationers in the hotel. The fact is that there is a thief among the hotel staff and in order not to lose the face of the hotel, the management urgently needs to do something!
We often recommended and booked the GRAND OASIS RESORT SHARM EL SHEIKH 4 * hotel for our tourists, there were always no complaints about the service and hotel staff. Ahead of the New Year holidays, we were going to book a hotel for a group of tourists. Now if the hotel does not compensate the tourists. The road to the GRAND OASIS RESORT SHARM EL SHEIKH 4* hotel is closed for our tourists! ! !
We ask the hotel management to resolve this problem and maintain a positive reputation for the hotel!
Translated automatically from Russian. View original
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