Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
4.0
Hello everyone, and so, let's start in order
on the day of arrival, everything started pretty well, they met perfectly, immediately cooling drinks
agreed at the reception for 10 bucks for a good view from the room, well, with that, our good mood ended
The workers who carry things are absolutely incompetent, it turns out that our things lay in the middle of the corridor, without anyone's supervision for 8 minutes, during these 8 minutes they managed to steal a NEW CAMERA from us ! ! ! ! DIRECTLY FROM THE BAG! ! ! !
I immediately raised a fuss, and then the attitude of the staff to your problems became clear. When asked to call the police, show the camera, and generally do at least something, one answer, wait 3 minutes, I don’t understand Russian
The next day, we were already talking with the head of security and the hotel administration, and I was able to prove to them that our camera disappeared precisely through their fault, through the fault of the staff who could not bring things, but threw them down the middle of the corridor, where there are no cameras, and what happened no further known.
THEIR ANSWER JUST STUNNED, well, you try to prove that the camera was, that is, tears and sad faces on the first day are not evidence.
Okay, we passed it with the camera, we didn’t return it, we put up with it, because we didn’t want to spoil the rest further
THERE IS NOTHING IN THE ROOM! ! ! ! until you bring a worker by the scruff of the neck and poke your nose into where the bathrobe, slippers, gels, towels, etc. are
the staff has one answer for everything, I want a dollar! ! ! and that's it, it's worth hatching at you like a ram, and give a dollar
BEACH
Going down to the beach is another entertainment for itself, a bunch of stairs passed and what do we get? a place for swimming 5x20 (5 width) (20 length) a complete pontoon, terribly uncomfortable, and most importantly, this is an annoying beach staff, which does what it does, that it endlessly asks you to buy something from them
BAR
Do not expect that a delicious cocktail will be made at the bar, or at least they will do it with a smile, no no no and no again, they pour 200 ml into glasses, and don’t give them more than 2 per person, that’s what I’ll have to run to bar and back and see the sour faces of the bartenders
Tours
get ready to be lured by a guide, where everything costs an order of magnitude more expensive
There is no service on all excursions. If this is a safari, then the washed-up quadrics that don’t ride anything, dirty, well, out of the promised three hours of the excursion, I got an HOUR !! ! ! ! why is that? everyone shrugged, I don’t understand Russian, you start in English, I don’t understand English, ONLY ARABIC
and so on almost all excursions, I WAS ON 4, AND ALL 4 I DID NOT LIKE, NOT ATTITUDE, NOT SERVICE, NOTHING
FOOD
This is the only thing that saves the hotel. but at times she was so-so, salads with a smell, which lie for 3-4 days, this is normal for this hotel
Swimming pool
If you think that you have come and will swim day and night, then you are mistaken, you simply will not be allowed to do this.
okay, the sea until sunset, for safety reasons all the same,
But why is the pool only until 6? ? ? you come to swim, but they just don’t let you do it here
SUMMING UP
if you want a spoiled vacation, with a lot of negative impressions, then welcome to the GRAND OASIS hotel
on the day of arrival, everything started pretty well, they met perfectly, immediately cooling drinks
agreed at the reception for 10 bucks for a good view from the room, well, with that, our good mood ended
The workers who carry things are absolutely incompetent, it turns out that our things lay in the middle of the corridor, without anyone's supervision for 8 minutes, during these 8 minutes they managed to steal a NEW CAMERA from us ! ! ! ! DIRECTLY FROM THE BAG! ! ! !
I immediately raised a fuss, and then the attitude of the staff to your problems became clear. When asked to call the police, show the camera, and generally do at least something, one answer, wait 3 minutes, I don’t understand Russian
The next day, we were already talking with the head of security and the hotel administration, and I was able to prove to them that our camera disappeared precisely through their fault, through the fault of the staff who could not bring things, but threw them down the middle of the corridor, where there are no cameras, and what happened no further known.
THEIR ANSWER JUST STUNNED, well, you try to prove that the camera was, that is, tears and sad faces on the first day are not evidence.
Okay, we passed it with the camera, we didn’t return it, we put up with it, because we didn’t want to spoil the rest further
THERE IS NOTHING IN THE ROOM! ! ! ! until you bring a worker by the scruff of the neck and poke your nose into where the bathrobe, slippers, gels, towels, etc. are
the staff has one answer for everything, I want a dollar! ! ! and that's it, it's worth hatching at you like a ram, and give a dollar
BEACH
Going down to the beach is another entertainment for itself, a bunch of stairs passed and what do we get? a place for swimming 5x20 (5 width) (20 length) a complete pontoon, terribly uncomfortable, and most importantly, this is an annoying beach staff, which does what it does, that it endlessly asks you to buy something from them
BAR
Do not expect that a delicious cocktail will be made at the bar, or at least they will do it with a smile, no no no and no again, they pour 200 ml into glasses, and don’t give them more than 2 per person, that’s what I’ll have to run to bar and back and see the sour faces of the bartenders
Tours
get ready to be lured by a guide, where everything costs an order of magnitude more expensive
There is no service on all excursions. If this is a safari, then the washed-up quadrics that don’t ride anything, dirty, well, out of the promised three hours of the excursion, I got an HOUR !! ! ! ! why is that? everyone shrugged, I don’t understand Russian, you start in English, I don’t understand English, ONLY ARABIC
and so on almost all excursions, I WAS ON 4, AND ALL 4 I DID NOT LIKE, NOT ATTITUDE, NOT SERVICE, NOTHING
FOOD
This is the only thing that saves the hotel. but at times she was so-so, salads with a smell, which lie for 3-4 days, this is normal for this hotel
Swimming pool
If you think that you have come and will swim day and night, then you are mistaken, you simply will not be allowed to do this.
okay, the sea until sunset, for safety reasons all the same,
But why is the pool only until 6? ? ? you come to swim, but they just don’t let you do it here
SUMMING UP
if you want a spoiled vacation, with a lot of negative impressions, then welcome to the GRAND OASIS hotel
Translated automatically from Russian. View original
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