Would I return to this hotel? Not!

Written: 10 october 2019
Travel time: 25 — 29 may 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
Yes, the hotel has a good location (near Soho), a good reef, but there are better ones. If we compare the Hilton Sharks Bay hotel, then of course I will give preference to the Hilton. There, the bassist brings vacationers to the sea, and in the grand you go to the sea, and if for the first time, then not everywhere you can go to the sea, there are no clear signs. There is no tea set in the rooms. There are also issues with food. There were sour vegetables, boiled beets were sour. Meat, if at lunch it’s good about stew, then at dinner there are some veins, skins. And serving cocktails in paper cups is a separate issue altogether. Such as non-alcoholic cocktails, it seems that in this hotel hotels do not know about this.
On vacation there was a problem with communication and no matter who I contacted from the administration, no one helped me. Helped our compatriots. Thanks!! ! The number fund is dead!! ! Yes, in this hotel bracelets are cut off at 12, and if your flight is delayed, then you will not be allowed to use the hotel services. While resting with tourists from Kyiv, the flight was delayed for 12 hours, and instead of helping somehow, the administration made sure that these tourists, God forbid, did not go to dinner !! ! And again - we helped - the tourists, not the administration.
Other tourists from Lviv lost their luggage and the administration did nothing in this case, and the tourists went by taxi to the airport for their own money. I cannot recommend this hotel, there are more minuses than pluses, but it's up to you!! ! But this hotel does not correspond to 4 in terms of service and comfort!! ! For this money it is better to go to Hilton Sharks Bay, only the hotel is located on the other side of Soho.
Translated automatically from Russian. View original