Ужас!!! Horror!!!

people, if money and health are dear to you, NEVER! do not stay in this hotel. there aren't enough words to describe it. I don’t know who gave them 4 stars, in the opinion of everyone who rested with us, the rating is a maximum of 1.5 stars. food is not just no, it simply does not exist. no drinks, theft and rudeness on the part of the entire staff, the manager is a maximum of 25 years old, he is mediocre and stupid. no complaints were taken into account, including written ones. Looks like tour operator Pegasus is getting a kickback from selling tours to this hotel. we paid 3 thousand dollars for 3 people and expected to spend the New Year holidays, as it was 9 years in a row, but we were bitterly mistaken. the New Year's dinner, which we paid for, was simply ignored, frightened by the disgusting mood, and the Christmas dinner was simply not covered, although it was also paid for. the pegasus rep said it was a feature of the hotel. there is construction going on, repairs are carried out even at night, it is not possible to sleep, we ate exclusively in the city, the beaches are disgusting, there is nowhere to change clothes or go to the toilet. in general, the cap is complete.