EVERYTHING IN THE PICTURES IS BEAUTIFUL, IN REALITY - SUCKS!

Written: 31 december 2018
Travel time: 9 — 19 december 2018
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 2.0
I first visited this hotel in 2008, then there were no special problems.
Now there are a lot of cons, I'll start in order:
1. I have been in Egypt many times, but this is the first time I have encountered such rudeness - the receptionist yelled at my wife and threatened to call the police (!!!! ) because she told the newly arrived tourists about the 3rd building. When I appeared, he calmed down a bit, but never apologized....We decided not to get involved, because. We were already waiting for the bus to leave this viper.
2. This hotel has a very strong ethnic division. For all citizens of the CIS, standard rooms in buildings 1 and 2 turn into superior rooms with a surcharge of $ 10 per day. Who does not want to pay - wait for check-in in building 3 no earlier than 14-00! shabby, next to a bar and pool. The rooms are all dead, then the socket does not work, then the safe, then the door, there is no soap, no toilet paper, the drain is clogged, etc. Yes, lots of mosquitoes. . .

The canteen continues to be divided along national lines - if you are not an Arab and not a European, then a distributor with a "watchman's syndrome" will put a piece of meat on your plate... At the same time, full meat plates are given to their compatriots, well, Europeans are given a lot more than us.
Yes, they understand the magic word "more", and add....You can come a second time... But all this, to be honest, is tiring and does not correspond to 5 stars.
3. No baby food! And in general, with children, especially small ones, there is nothing to do here, one trampoline, a swing and a slide on the beach - and this is 5 stars! The Aqua Park has 3 small children's slides, but the water is icy.
4. There are a lot of broken sunbeds on the beach, they don’t clean it, a lot of gobies and other garbage.
5. More about food - there is almost no choice! To hell with that meat, but it was amazing that there were problems with potatoes, tomatoes and cucumbers! The food is monotonous, yes, you won’t stay hungry, but you won’t get pleasure from such a simple meal....there are 2 a la carte restaurants, fish and Italian...... sad sadness....For alcohol - a standard set of alcohol, in some places bottled beer, bottled fanta and cola. It is impossible to drink anything except soft drinks...
6. Internet at the reception works every other time
7. TV in the room - picture quality sucks!
In general, the whole hotel is one big minus! It is better to pay a little more and go to a normal hotel.
The plus of the hotel is a wonderful doctor, if, God forbid, you have any problems, contact him immediately!
Translated automatically from Russian. View original