On the plus side, this is the price and the territory is green. Basically everything

Written: 8 june 2019
Travel time: 10 — 15 april 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 8.0
Food: 1.0
Amenities: 6.0
The hotel itself is not bad (if we talk about the main building), although the rooms are very dirty and even after the so-called "cleaning", there is not much difference! The staff is rude, rude and arrogant! If you need cleaning in the room, get ready that you will need to ask 5-6 times. But they will immediately wait for gratitude and will not take their eyes off you until you give $, only then they will start cleaning! If, God forbid, something happens to you, then the doctor will also have to wait 2 hours. We had an incident, we stood at the reception desk for 4 hours asking for help, since we were in a foreign country, not knowing the language and city, we ourselves could not do anything do. They told us they couldn't help! By the way, a guide who will collect you on the next day of arrival and will sell you excursions and say that if you suddenly have questions, call him and he will decide everything, also after we bought the tour, he just froze! Food is another story too. It seems like a lot of everything, but mostly it's vegetables in different types of serving. From meat, these are pieces of beef, plastic chicken and lula. We didn’t eat enough at breakfast, there was no variety, every morning an omelet and a dry breakfast. The hotel is not like a 5 * it barely pulls on 3. While we were at the reception, during these 4 hours, 5 people came up with complaints that no one solved. That's why the price is like that.
Translated automatically from Russian. View original