Nice hotel but has its drawbacks

Written: 10 march 2021
Travel time: 2 — 8 march 2021
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 6.0
Food: 4.0
Amenities: 8.0
So, we arrived at the hotel at about 11:00, immediately put on bracelets and were told to go to the bar to wait for 14:00 to check in. They asked for a room closer to the reception, since my leg was hurt, as a result, they settled in the most extreme building on the 2nd floor from the road, immediately went to the reception and asked to be relocated (I asked for a side from the sea, since there are also standard rooms), they said that they can stay there for an additional fee of $ 20 / day or only side of the road for free, offered $ 50 for everything, they said no $ 100 or nothing. Thanks to the girl Yulia, although they settled us away from the road, but closer to the reception and on the 1st floor opposite the sports pool (room 1160, by the way, a very good building).
The rooms are not very fresh, but you can live. The mini bar was empty, they brought only water, there were no bathrobes and slippers. If you leave a tip, they will make swans and bring flowers). The hotel has a beautiful large territory, there are 3 pools (2 warm and one large cold one near the bar, where they make shawarma for lunch - it's hard to call it shawarma: a bun with fried meat), french fries and burgers. There is also a mini water park (3 slides and a bar) at the Concord Hotel across the road, where a minibus goes from the hotel. So the hotel has a games room where you can play am. billiards and table tennis.
Meals: the same type of breakfast, every morning the same thing, at the end of the rest they didn’t go there anymore, they only drank coffee - scrambled eggs (scrambled eggs, fried eggs, boiled), oatmeal, semolina, cereals and vegetables), lunch and dinner - eat meat , fish, rice, potatoes, pizza, pasta, soups (2 times there was a soup with seafood) - in general, you will not be hungry, but without gourmet dishes. Alcohol is local, beer is not bad for me, they are poured from bottles into glasses of 250 ml, there is whiskey, gin, sambuca, rum, wine (not an amateur, but I didn’t like it), delicious coffee. Drinks are served by the waiters (there are pleasant and attentive, as an example, a guy in glasses and a pink shirt, he did not remember his name, but there are arrogant and it is clear that they are not satisfied with their work). The hotel, as they say, has an Italian restaurant "a la carte", on a veil: it is not there - the restaurant has the same pasta and the same pizza as in the main one, if you want something different, then only for a fee with a 40% discount .

There are very few places near the warm pools, if you need a sunbed, you need to come in advance and take it, the same situation on the beach. After 10:00 it is almost impossible to find a place. On the beach there is a small bar where beer, water and hard drinks are poured (cocktails are not made). You can also eat ice cream. There are a lot of annoying guys on the beach with offers of excursions, which then also will find you on the territory of the hotel)). Entrance to the sea from the pontoon, there is a reef and a little fish.
Animation: they do aerobics on the beach, live music in the main restaurant in the evening (they perform our songs in broken language, but it's funny, after the disco), there was also a contest guess the song once - that's all. There is a piano bar where you can listen to playing the piano and guitar, open until 24:00, after that until 01:00 for a fee.
In general, a good hotel, but the last day spoiled the whole experience!! ! More details: departure day, plane at 20:00, transfer from the hotel at 16:15! At 12:00 we handed over the rooms, cut off the bracelets and went to the piano bar to drink coffee and wait for the transfer. There was another couple with us, whom we met there and flew away together. When they checked out their rooms, they were told that they could go out to dinner without the bracelets. And so we all went to dinner together, and then it started, when we were already standing near the counter and they put food on our plates, the hotel workers ran up and started screaming, just screaming that we have no right to eat here and that they didn’t pour us anything. After we asked what was happening, they say, the guys with us told them that it was possible, we were told they could, and you go to “a la carte” and you can have lunch there, to which we said that we would not go there, because There's only pizza and pasta. After this movie, we left and sat down at the table without anything, just to drink coffee, to which the workers came into the hall and just stood watching, pointing with their fingers so that God forbid we didn’t eat something)))) and our friends were generally told that if if they take us food, they will write a check for $20.
Honestly, there was a desire to come to this hotel again, but after such a "circus" this desire was gone)) Have a good rest everyone).
Translated automatically from Russian. View original