Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
8.0
Cleanliness:
6.0
Food:
7.0
Amenities:
9.0
In Egypt, my husband and I rested for the first time, so I can not compare with other hotels. We drove mainly for the sake of the sea.
In general, the impressions of the holiday were pleasant, we had a great rest.
What I really liked:
+ Beach and sea. From the room to the beach within walking distance. The coral reef is amazing. However, there are old sunbeds and towels on the beach.
+ Territory. The territory is large and landscaped. There are places to walk. Many exotic birds, flowers and bushes are planted.
What well:
+ Hotel staff, all polite and smiling. There were no problems with them.
+ Animation, funny guys, don't get bored, well done.
+ Room cleaning. In general, we had no complaints about the cleaning of the room. The room was cleaned before check in. Every day they brought water, threw out the garbage and updated shower gels and shampoo, toilet paper. Also updated 1 or 2 times towels.
+ Food.
Plenty of food, you won't go hungry. Of course, frills should not be expected.
Some we liked, some we didn't. Fish and seafood were 1-2 times a week. Vegetarian options are plentiful, except for dairy products. But there seems to be a problem with them in Egypt. Meat every day. Omelet for breakfast every day. I think that everyone can find something to their taste there.
+ Drinks.
Lipton tea from bags and for some reason only for breakfast. If you want tea after breakfast or coffee, you need to go to the bar and order. We often drink tea or coffee and find it inconvenient. Alcoholic cocktails are highly diluted. Beer is not diluted, it's just rather weak initially. We read the reviews and brought our own beer.
Looks like the hotel saves a lot on drinks.
What could be better:
- Sanitation
Almost all the waiters and kitchen workers that I saw work without masks and without gloves. I saw only one disinfectant in the dining room, but no one used it.
- General condition of the room and bathroom (renovation required).
Dirty curtains in the room.
It can be seen that furniture and plumbing serve for a long time. When we checked in, there was a frozen layer of snow in the refrigerator in the room (maybe it was not closed tightly), the safe did not work and the hair dryer broke once. Fortunately, we went to the reception and they sent us a master who quickly sorted out the problem with the safe and with the hair dryer. We also actively used the refrigerator and made sure that it was tightly closed.
Otherwise, everything is working. The bed is large, the mattress is comfortable, it is very comfortable to sleep. The room has access to a small terrace where you can dry things.
- Wi-fi in the hotel does not work or hardly works. I never connected. We bought an Egyptian card. This hotel catches orange well.
BAD SPA EXPERIENCE:
- The hotel's gym is located in the spa and it's terrible, I've never seen such broken exercise machines anywhere.
- Also in the spa there is no place to change clothes.
- Sale of SPA services on the beach.
They approach everyone and try to sell massages at a spa with a bunch of services that already come from the hotel for free (sauna and jacuzzi) for $45. Also, if you sign up for a massage and forget to show up, those guys on the beach will charge you half the price for the massage because they're kind of downtime. In fact, they have few clients in the SPA, and the massage therapists sit there and are constantly bored without work. Please ask for a red flag at the towel counter and you won't have to turn those molesting masseurs off like we had to.
This is my personal impression, I do not recommend using the spa services in this hotel.
Otherwise, I can recommend the hotel to acquaintances, friends without children for a pleasant stay.
In general, the impressions of the holiday were pleasant, we had a great rest.
What I really liked:
+ Beach and sea. From the room to the beach within walking distance. The coral reef is amazing. However, there are old sunbeds and towels on the beach.
+ Territory. The territory is large and landscaped. There are places to walk. Many exotic birds, flowers and bushes are planted.
What well:
+ Hotel staff, all polite and smiling. There were no problems with them.
+ Animation, funny guys, don't get bored, well done.
+ Room cleaning. In general, we had no complaints about the cleaning of the room. The room was cleaned before check in. Every day they brought water, threw out the garbage and updated shower gels and shampoo, toilet paper. Also updated 1 or 2 times towels.
+ Food.
Plenty of food, you won't go hungry. Of course, frills should not be expected.
Some we liked, some we didn't. Fish and seafood were 1-2 times a week. Vegetarian options are plentiful, except for dairy products. But there seems to be a problem with them in Egypt. Meat every day. Omelet for breakfast every day. I think that everyone can find something to their taste there.
+ Drinks.
Lipton tea from bags and for some reason only for breakfast. If you want tea after breakfast or coffee, you need to go to the bar and order. We often drink tea or coffee and find it inconvenient. Alcoholic cocktails are highly diluted. Beer is not diluted, it's just rather weak initially. We read the reviews and brought our own beer.
Looks like the hotel saves a lot on drinks.
What could be better:
- Sanitation
Almost all the waiters and kitchen workers that I saw work without masks and without gloves. I saw only one disinfectant in the dining room, but no one used it.
- General condition of the room and bathroom (renovation required).
Dirty curtains in the room.
It can be seen that furniture and plumbing serve for a long time. When we checked in, there was a frozen layer of snow in the refrigerator in the room (maybe it was not closed tightly), the safe did not work and the hair dryer broke once. Fortunately, we went to the reception and they sent us a master who quickly sorted out the problem with the safe and with the hair dryer. We also actively used the refrigerator and made sure that it was tightly closed.
Otherwise, everything is working. The bed is large, the mattress is comfortable, it is very comfortable to sleep. The room has access to a small terrace where you can dry things.
- Wi-fi in the hotel does not work or hardly works. I never connected. We bought an Egyptian card. This hotel catches orange well.
BAD SPA EXPERIENCE:
- The hotel's gym is located in the spa and it's terrible, I've never seen such broken exercise machines anywhere.
- Also in the spa there is no place to change clothes.
- Sale of SPA services on the beach.
They approach everyone and try to sell massages at a spa with a bunch of services that already come from the hotel for free (sauna and jacuzzi) for $45. Also, if you sign up for a massage and forget to show up, those guys on the beach will charge you half the price for the massage because they're kind of downtime. In fact, they have few clients in the SPA, and the massage therapists sit there and are constantly bored without work. Please ask for a red flag at the towel counter and you won't have to turn those molesting masseurs off like we had to.
This is my personal impression, I do not recommend using the spa services in this hotel.
Otherwise, I can recommend the hotel to acquaintances, friends without children for a pleasant stay.
Translated automatically from Russian. View original
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