Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
3.0
Cleanliness:
2.0
Food:
3.0
Amenities:
4.0
I'll try to be more or less objective. The review is not custom-made, you can check the authenticity of vacationing tourists in the travel agency turtess (for site administrators)
I rested in Egypt 4 times, but for the first time I went for two weeks, I was in 4 and 5 star hotels. I also used the services of the Turtess company, I am also fully familiar with the conditions of stay in this country.
Well, now in order:
Hotel: the territory is quite large, about 50% of it is useful, not very green, in some places much old, the bushes are dried up in places, the railings, buildings are peeled off, but tolerable, you get used to it for 3 days until you go to the beach and you do not lead along the way the neighboring hotel of the same system, immersed in greenery. On arrival at reception begins.... ask what? Of course, extortion of money, a room with a sea view is an additional $ 15 per night, I was ready to pay. But first we went to see different rooms of different distances from the sea, but all with a view of it, and it is clear that the surcharge will be only for a plasma TV, the rooms are absolutely the same, with the exception of family ones, that is, two-room ones. As a result, I got a room with a sea view, building with numbers 301-309, normal in general (in relation to the sea).
Number: here was the first shock. Small, rather dirty, shabby furniture, the hotel has not been restored, as I understand it, since it opened in 2000. Plumbing is generally normal, with the exception of a shower stall, very small even for a slender person, a shower with very thin streams, so it took a long time to wash off the soap . In general, this is the first hotel where wet cleaning is completely absent, they don’t even have something like a mop in the cleaning cart, the dust is not removed at all, once I specifically pointed this out to the cleaner, and what would you think, he definitely wiped in the place where I indicated, not a centimeter more, so the clumps of dust remained in the stains, then I wiped it myself, it’s more reliable, although they put down a dollar every day, one day they just forgot when they came in nothing has changed, but the cleaner until the evening after us I ran to get a dollar, in the end I made swans, I gave him this dollar, if only I could unhook it, it soon disappeared altogether, they say that someone complained from the vacationers in this building about the quality of cleaning and it was removed. The quality has not changed, only really began to change bedding and towels every day. In general, this is the first time stupidly extorting money on every corner of the hotel, or the country has become poorer, or the hotel staff is very arrogant. But for 2 weeks of rest everything is erased and you don’t notice the flaws except for one...
Food: this is the drawback, because of which I do not advise to go to this hotel to a greater extent. The first few days there was no meat at all, raw food and nothing more, I mean tomatoes, cucumbers, and various herbs, I was in shock... Then the situation changed somewhat and dinners became normal, with a limited number of dishes, breakfasts and lunches did not change, there is little food, not enough for everyone, did not come at the first hour, hungry, came at the first hour, hungry, and also stood in line. The waiters are very kind, but only for green papers, otherwise they won’t notice you at all and they won’t pour wine, and you won’t find a table either. They are always busy only for those who pay, we paid, and we were happy. The tables are also coolly cleaned, they wiped everything on the floor or on a chair with napkins, the table is stained, not greasy, no one is interested, the main thing is that there are no crumbs, the floors are washed only after 22.00, and even, I watched several times how unfinished glasses of wine were placed on neighboring vacationers tables with the smile of angels.
In general, I believe that tour operators, when concluding agreements with hotels, should be at least a little interested in the quality of the hotel's service, the fact that they distribute leaflets with questions during departure is normal, but the questions are not the same and the interest is purely about the guide and the quality of excursions. But this is their earnings and do not care about vacationers when the money for the tour has already been paid.
Beach: there are two of them, they all use one, I don’t even know why, they say that the reef is more beautiful. In fact, there are few fish, compared to the hotels where we were, the pontoon is normal, during the holidays the Arabs decided to bring sand to the beach and a volleyball court near the beach, for this they blocked part of the beach, somewhere during the last week everything they brought in, we left, the beach was not opened, "work" continues, but judging by the fact that there is a large broken umbrella nearby. And they say it was broken for a long time, it was blocked with a ribbon, so it stands tilted, they will work for a long time, everyone has their own concept of work Yes, be careful, there is theft on the beach, including me, the watch was stolen quite expensive, but it’s my own fault, I shouldn’t have taken it, and I know for sure who stole it from the staff, it’s useless to prove, be afraid of those, then under pretexts, they sit down with you on the beach and start having heart-to-heart conversations (especially with the local hotel photographer)... no comment
Entertainment: animation works, evening programs from 22.00 to 23.00, then trips to discos, price from $ 2 to 30, depending on the disco itself
So... what else... A trip to Naama Bay costs $ 5 for a taxi, there is a free bus 3 times a day, but you need to sign up for it the day before, there are only 11 places, whoever managed, he did, good luck to you!
Excursions from turtesses: in principle, prices have been reduced compared to last year, but still a little expensive, saying that because of safety, garbage is everything, we always use the services of Vantur company (local, but Russian), everything is the same, only on the order is cheaper, for example, Jerusalem 1 day 110 bucks, Luxor by plane is cheaper by more than 120 bucks, and so on, we just send an SMS upon arrival and what hotel we are in, a girl arrives. We discuss everything, money in fact.
To be honest, for the first time I was waiting for the moment of departure, I didn’t like it, it’s not worth 4 stars, in general, as I understood from the words of vacationers in Egypt. The country is dying, the level of recreation is falling, the hotels are half empty, next to the Grand Rotana Hotel, before the new year there were only 23 people. Many people change the direction of their vacation to GOA, Sri Lanka, we, too, are now one of them.
If there is an opportunity to choose a hotel (I mean price-quality, think 20 times not in favor of this hotel, honestly, not worthy of attention, I definitely made a mistake in choosing, like I read reviews and wrote that youth, all nonsense, )
I tried to be objective, tell me, but it’s understandable, the watch was stolen, so angry at everyone, it’s not true, the clock is gone, so it was necessary, I’m not really sorry, but I’m more sorry about the bad vacation in this hotel) The main complaints are poor service , and DIRT!
Good luck to all!
Sorry, but I will post a review on other sites, I want you to read and think!
I rested in Egypt 4 times, but for the first time I went for two weeks, I was in 4 and 5 star hotels. I also used the services of the Turtess company, I am also fully familiar with the conditions of stay in this country.
Well, now in order:
Hotel: the territory is quite large, about 50% of it is useful, not very green, in some places much old, the bushes are dried up in places, the railings, buildings are peeled off, but tolerable, you get used to it for 3 days until you go to the beach and you do not lead along the way the neighboring hotel of the same system, immersed in greenery. On arrival at reception begins.... ask what? Of course, extortion of money, a room with a sea view is an additional $ 15 per night, I was ready to pay. But first we went to see different rooms of different distances from the sea, but all with a view of it, and it is clear that the surcharge will be only for a plasma TV, the rooms are absolutely the same, with the exception of family ones, that is, two-room ones. As a result, I got a room with a sea view, building with numbers 301-309, normal in general (in relation to the sea).
Number: here was the first shock. Small, rather dirty, shabby furniture, the hotel has not been restored, as I understand it, since it opened in 2000. Plumbing is generally normal, with the exception of a shower stall, very small even for a slender person, a shower with very thin streams, so it took a long time to wash off the soap . In general, this is the first hotel where wet cleaning is completely absent, they don’t even have something like a mop in the cleaning cart, the dust is not removed at all, once I specifically pointed this out to the cleaner, and what would you think, he definitely wiped in the place where I indicated, not a centimeter more, so the clumps of dust remained in the stains, then I wiped it myself, it’s more reliable, although they put down a dollar every day, one day they just forgot when they came in nothing has changed, but the cleaner until the evening after us I ran to get a dollar, in the end I made swans, I gave him this dollar, if only I could unhook it, it soon disappeared altogether, they say that someone complained from the vacationers in this building about the quality of cleaning and it was removed. The quality has not changed, only really began to change bedding and towels every day. In general, this is the first time stupidly extorting money on every corner of the hotel, or the country has become poorer, or the hotel staff is very arrogant. But for 2 weeks of rest everything is erased and you don’t notice the flaws except for one...
Food: this is the drawback, because of which I do not advise to go to this hotel to a greater extent. The first few days there was no meat at all, raw food and nothing more, I mean tomatoes, cucumbers, and various herbs, I was in shock... Then the situation changed somewhat and dinners became normal, with a limited number of dishes, breakfasts and lunches did not change, there is little food, not enough for everyone, did not come at the first hour, hungry, came at the first hour, hungry, and also stood in line. The waiters are very kind, but only for green papers, otherwise they won’t notice you at all and they won’t pour wine, and you won’t find a table either. They are always busy only for those who pay, we paid, and we were happy. The tables are also coolly cleaned, they wiped everything on the floor or on a chair with napkins, the table is stained, not greasy, no one is interested, the main thing is that there are no crumbs, the floors are washed only after 22.00, and even, I watched several times how unfinished glasses of wine were placed on neighboring vacationers tables with the smile of angels.
In general, I believe that tour operators, when concluding agreements with hotels, should be at least a little interested in the quality of the hotel's service, the fact that they distribute leaflets with questions during departure is normal, but the questions are not the same and the interest is purely about the guide and the quality of excursions. But this is their earnings and do not care about vacationers when the money for the tour has already been paid.
Beach: there are two of them, they all use one, I don’t even know why, they say that the reef is more beautiful. In fact, there are few fish, compared to the hotels where we were, the pontoon is normal, during the holidays the Arabs decided to bring sand to the beach and a volleyball court near the beach, for this they blocked part of the beach, somewhere during the last week everything they brought in, we left, the beach was not opened, "work" continues, but judging by the fact that there is a large broken umbrella nearby. And they say it was broken for a long time, it was blocked with a ribbon, so it stands tilted, they will work for a long time, everyone has their own concept of work Yes, be careful, there is theft on the beach, including me, the watch was stolen quite expensive, but it’s my own fault, I shouldn’t have taken it, and I know for sure who stole it from the staff, it’s useless to prove, be afraid of those, then under pretexts, they sit down with you on the beach and start having heart-to-heart conversations (especially with the local hotel photographer)... no comment
Entertainment: animation works, evening programs from 22.00 to 23.00, then trips to discos, price from $ 2 to 30, depending on the disco itself
So... what else... A trip to Naama Bay costs $ 5 for a taxi, there is a free bus 3 times a day, but you need to sign up for it the day before, there are only 11 places, whoever managed, he did, good luck to you!
Excursions from turtesses: in principle, prices have been reduced compared to last year, but still a little expensive, saying that because of safety, garbage is everything, we always use the services of Vantur company (local, but Russian), everything is the same, only on the order is cheaper, for example, Jerusalem 1 day 110 bucks, Luxor by plane is cheaper by more than 120 bucks, and so on, we just send an SMS upon arrival and what hotel we are in, a girl arrives. We discuss everything, money in fact.
To be honest, for the first time I was waiting for the moment of departure, I didn’t like it, it’s not worth 4 stars, in general, as I understood from the words of vacationers in Egypt. The country is dying, the level of recreation is falling, the hotels are half empty, next to the Grand Rotana Hotel, before the new year there were only 23 people. Many people change the direction of their vacation to GOA, Sri Lanka, we, too, are now one of them.
If there is an opportunity to choose a hotel (I mean price-quality, think 20 times not in favor of this hotel, honestly, not worthy of attention, I definitely made a mistake in choosing, like I read reviews and wrote that youth, all nonsense, )
I tried to be objective, tell me, but it’s understandable, the watch was stolen, so angry at everyone, it’s not true, the clock is gone, so it was necessary, I’m not really sorry, but I’m more sorry about the bad vacation in this hotel) The main complaints are poor service , and DIRT!
Good luck to all!
Sorry, but I will post a review on other sites, I want you to read and think!
Translated automatically from Russian. View original
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