Отель-тянет не больше,чем на 3 звезды The hotel pulls no more than 3 stars

I am disappointed in the hotel and the rest in general. Arrived with a child (13 years old) at 5 am. When they approached the reception, an Arab woman with a disgruntled face said that the bracelets would be given at 10-00, breakfast was already over at that time. The child is hungry, lunch is only at 12-30. Changed clothes in the toilet, our suitcases were thrown twice from the reception into the street. Well, thank God the bracelets were put on at 10-00, and the check-in was only at 14-00. Nerves to the limit. In general, the first day for which we paid has already been ruined and wasted. There was no hot water in the room, barely warm water flowed from two taps, several times they approached the guide (who cares about your problems, she hangs on the phone all day) and at the reception, and only on the 3rd day it turned out that the water heater had burned out, they replaced it with new, the field of this shower flowed, Large ants crawled out of the air conditioner in the evenings, Invited the servants again, sprayed something, but it was enough for one day. The territory of the hotel is really stupid, large, but of little use. 2 pools, but there are no slides and entertainment. Animation on "2". Food at "3", constant queues. And about the attitude towards the Russians, here and at all. Came just for some holidays among the Arabs. There were more of them in the hotel than all the others. With families, with children. They and sunbeds in the morning, they will wipe the tables in the restaurant, and they will bring drinks on the beach. And from November 1 to November 8 there was some kind of gathering of artists. Well, it’s generally atas, everything was spinning around them, and on the 7th of the closing of the rally they had a feast in front of our “canteen”, so there the tables were bursting with snacks, and the people standing in line at the canteen were standing behind beans, they didn’t even give tea. I AM SHOCKED FROM THE HOTEL AND THE STAFF!!!!!!!!!!!!! ! Never rest there!!!!!!!!!!!! !