Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
2.0
Cleanliness:
5.0
Food:
5.0
Amenities:
5.0
We went to the delta for the second time, because the first time I really liked everything, as it was written above, a quiet family vacation and attentive staff. This time I decided to write because some things just "pissed me off". In fairness, I want to write that the food there is pretty good for Egyptian 4 stars and the rooms are not "killed", the beds are comfortable, towels and sheets are changed regularly, and all sorts of little things like dust on the windows did not bother me because I came to swim and sunbathe and not look for flaws .
Now about what I really didn’t like: when checking in, they said that in 10 minutes we would be settled as soon as the room was cleaned, we sat down to wait quietly. Then some VIP Egyptians arrived after us and they told us that they would check us in immediately after them, because they have one electric car and you can’t check in on foot, as a result, we waited at the reception for an hour and a half dirty and hungry, until they were settled and taken to restaurants, and there were 10 of us.
The same is true in the restaurant, first VIPs and other Arabs are launched, and we are kept in line at the entrance to the restaurant until they choose the best for themselves and eat. I understand important guests have arrived, but why should their pleasures be at the expense of other tourists? In general, there were a lot of Arabs, more than half of all tourists, and the hotel, as we were told, was 92 percent full, so it reminded me of a factory where the waiters didn’t have time to joke at all, they ran all in soap, a bunch of Arabs sat in a warm pool without getting out and the water was already cloudy in the eye and we didn’t go there, but in the evening our drunks yelled into the microphone in karaoke, and the Arab children yelled without it, no worse than until 4 in the morning ! ! . Okay, I think I won’t swear, you never know what kind of overlays there are, but I can eat later and push something. But during check-out, the same departure from the hotel at 6.30 was repeated. At 6.00 we are sitting in the room on suitcases, there is no electric car, at 6.
10 we call the reception and they say - after 10 minutes they finally bring us to the bus at 6.45 and a separate "thank you" to the guide ANEX tour who immediately starts yelling at us for being late!!!!?? ? at the same time, he speaks Arabic with the driver of the electric car, but he does not listen to us at all. To my question about the breakfast to take with us, which we had to cook and leave at the reception, he said that it was not his problem and we ourselves (about 10 tourists with children) were to blame for everything... The ANEX tour guide did not introduce himself to us despite in response to the fact that I asked his name 10 times, he immediately turned the badge over to his chest and said that he was an Arab man and was not afraid of anything, and left saying that a representative of the ANEX tour would be waiting for me at the airport. The rest of the tourists were silent because everyone wanted to go home quickly, and naturally there was no one at the airport...
I admit that one of those tourists who were traveling with us got together at the wrong time and delayed this electric car, but it’s not the case that they only have 3 cars, 2 of which are constantly either broken or charging and all check-in and check-out depends on this 1 car! !? ? and the guide ANEKH behaved very ugly because he didn’t even want to talk to us until I started arguing with him! Yes, and breakfast, if desired, I could easily pick up, because after collecting all the tourists from different hotels on the way to the airport, we again drove past the delta, I could have called the reception in advance and they would have taken them out to us, I think without problems, but he immediately said that it was not his problem. If desired, if the ANEX tour company is concerned about such things, this guide is easy to find, you just need to find out who took the tourists on flight 4438, departure 10.30 from Sharm to Boryspil on 9.02. 19. For ourselves, we decided that we have everything with the delta, we will no longer go there, it is unpleasant to feel like a 2nd grade tourist, I am for equality.
Sorry for the confusion of speech and grammatical errors, I wanted to speak out, but I don’t like to sit in the net for a long time !! !
Now about what I really didn’t like: when checking in, they said that in 10 minutes we would be settled as soon as the room was cleaned, we sat down to wait quietly. Then some VIP Egyptians arrived after us and they told us that they would check us in immediately after them, because they have one electric car and you can’t check in on foot, as a result, we waited at the reception for an hour and a half dirty and hungry, until they were settled and taken to restaurants, and there were 10 of us.
The same is true in the restaurant, first VIPs and other Arabs are launched, and we are kept in line at the entrance to the restaurant until they choose the best for themselves and eat. I understand important guests have arrived, but why should their pleasures be at the expense of other tourists? In general, there were a lot of Arabs, more than half of all tourists, and the hotel, as we were told, was 92 percent full, so it reminded me of a factory where the waiters didn’t have time to joke at all, they ran all in soap, a bunch of Arabs sat in a warm pool without getting out and the water was already cloudy in the eye and we didn’t go there, but in the evening our drunks yelled into the microphone in karaoke, and the Arab children yelled without it, no worse than until 4 in the morning ! ! . Okay, I think I won’t swear, you never know what kind of overlays there are, but I can eat later and push something. But during check-out, the same departure from the hotel at 6.30 was repeated. At 6.00 we are sitting in the room on suitcases, there is no electric car, at 6.
10 we call the reception and they say - after 10 minutes they finally bring us to the bus at 6.45 and a separate "thank you" to the guide ANEX tour who immediately starts yelling at us for being late!!!!?? ? at the same time, he speaks Arabic with the driver of the electric car, but he does not listen to us at all. To my question about the breakfast to take with us, which we had to cook and leave at the reception, he said that it was not his problem and we ourselves (about 10 tourists with children) were to blame for everything... The ANEX tour guide did not introduce himself to us despite in response to the fact that I asked his name 10 times, he immediately turned the badge over to his chest and said that he was an Arab man and was not afraid of anything, and left saying that a representative of the ANEX tour would be waiting for me at the airport. The rest of the tourists were silent because everyone wanted to go home quickly, and naturally there was no one at the airport...
I admit that one of those tourists who were traveling with us got together at the wrong time and delayed this electric car, but it’s not the case that they only have 3 cars, 2 of which are constantly either broken or charging and all check-in and check-out depends on this 1 car! !? ? and the guide ANEKH behaved very ugly because he didn’t even want to talk to us until I started arguing with him! Yes, and breakfast, if desired, I could easily pick up, because after collecting all the tourists from different hotels on the way to the airport, we again drove past the delta, I could have called the reception in advance and they would have taken them out to us, I think without problems, but he immediately said that it was not his problem. If desired, if the ANEX tour company is concerned about such things, this guide is easy to find, you just need to find out who took the tourists on flight 4438, departure 10.30 from Sharm to Boryspil on 9.02. 19. For ourselves, we decided that we have everything with the delta, we will no longer go there, it is unpleasant to feel like a 2nd grade tourist, I am for equality.
Sorry for the confusion of speech and grammatical errors, I wanted to speak out, but I don’t like to sit in the net for a long time !! !
Translated automatically from Russian. View original
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