Bad hotel

Written: 8 january 2020
Travel time: 29 december 2019 — 7 january 2020
Rested with family on New Year's Eve. You can only positively evaluate the well-groomed, beautiful, huge territory and the service in the dining room.
Disadvantages: the sea beach is far away (ride by bus). The choice of food is poor, monotonous. There are no sports and children's playgrounds (a fitness room under repair). There is only one heated pool. In the room, when cleaning, the staff does not hesitate to check the suitcase of tourists (a pack of cigarettes was missing). Cleaning is of poor quality, as traces of former vacationers are visible (hair on the bed and in the bathroom), a rusty toilet bowl, and an unpleasant smell, possibly from animals. Furniture with a broken handle and chipped glass. Curtains and carpets should be dry-cleaned. There is a supply of drinking water in the refrigerator for two days (then you go to collect it in the dining room or buy it). Free Wi-Fi only at the reception, and then next to the counter.
And the worst thing, on the day of departure we were accused of not having enough towels in the room and demanded to pay for them. We paid ten dollars, because there was no time to find out (the bus to the airport with people was waiting) and the child was sick (perhaps after eating in the canteen). Money is not a problem. The trouble is that this accusation is a public insult, this conflict was observed by tourists waiting on the bus.

Like this! Happy New Year Administration.
Translated automatically from Russian. View original