I do not recommend the hotel, the service is terrible

Written: 6 december 2021
Travel time: 17 — 24 october 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 5.0
Food: 3.0
Amenities: 6.0
In Egypt for the ninth time, each time in different hotels, there is something to compare.
This hotel was in the Aquamarine building, the only plus is close to the sea.
the number of rooms is very (! ) tired, half of the rooms without working air conditioners.
At the reception, the ladies-guest relation practically do not pay attention to vacationers, it seems that their duties end with attaching bracelets to their hands, and then for all requests and questions, one answer is "this is not provided by the hotel ((in particular, they asked to call a taxi - but this not included in their duties - according to them).
in the dining room (there is no language to call this room a restaurant) 9 out of 10 employees-distributors give portions the size of a five-kopeck coin, if they asked to add - they freaked out, got angry, threw them with a displeased look, but they smiled broadly at the Arabs and imposed huge portions with a slide (( (

a huge number of mosquitoes on the territory and in the rooms - in the evening they became especially active and gnawed with redoubled enthusiasm
there is no iron in the rooms (it is not provided at all in the hotel, only a paid ironing service), there is no kettle and dishes (after three calls and persistent requests they brought it with a great favor)))
food and drinks - a separate story - no juices, no fresh juices at all! even in bars! in the presence of only fanta, cola, sprite - but in the mornings very often there were no drinks at all in the dining room, except for water in the cooler. food bars on the beach are miserable, only booze, and even that is locally produced, tea, coffee, water. there were practically no fruits in the beach bars (dates a couple of times), and from food - only a couple of types of pastries from the morning breakfast in the dining room, and even then in limited quantities, I didn’t have time - I didn’t find ((
did not like the evening shows, the level of dancers is low, the performances are boring, and the time is very short
in general, only the sea and the beach pleased, on the beach there is a shower with fresh water, changing cabins, and toilets. There are a lot of sunbeds, but due to the presence of a paid club on the beach, most of the sunbeds are paid and it was only possible to catch a sunbed near a large pontoon very early in the morning. and there were always sunbeds near the smaller pontoon, and beach workers were always cordially helping to find free sunbeds, move or replace if the sunbed is broken.
Translated automatically from Russian. View original