Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
4.0
Cleanliness:
10.0
Food:
5.0
Amenities:
4.0
We rested as a family in July 2023, in addition, we rested in all hotels already 4 times. there has never been such a holiday as now.
We drove in at night. gave a room very far from the sea and reception. Room 61052. They came to the room, but there were only 2 beds, they paid for 3. They offered a sofa and the linen was brought in 2 hours, a spring stuck out in the sofa and it was impossible to sleep. In the morning we spoke with the reception and they changed us and put the bed.
Ants in the room.
The room is very far from the dining room, reception and pools. They said bus number 1 would run. I specifically timed it and we were waiting for it, but then we went for 40 minutes and did not wait.
There is no animation. In the evening there are musicals, but children are not involved. this was not the case before.
Managers at the reception do not know how to talk with guests, rudeness and rudeness.
The food is average. breakfasts are the same. Juices are all powdered.
The territory is big, there are a lot of people.
I won't go to this hotel again.
The concept of the hotel has changed and everywhere D-club.
Fenced off everywhere territory and on the beach and in the dining room. They bring drinks. Table service in the restaurant and on the beach. Ordinary guests are not welcome!
Those who write that everything is great are people who have not rested anywhere and have not seen anything. The hotel used to be good, now it's not even 3 stars.
There is no good general manager to coordinate the work of the staff. Separation, even Dclub guests are served drinks in glasses, and ordinary guests in paper glasses, red ribbons and lanes are everywhere, even by the pool.
At the main pool, aqua aerobics was conducted by a girl, the impression is that for the first time. The Italian guy perky did aqua aerobics the next day.
Italians everywhere respect and honor. The attitude towards Russians is cold.
I will not go again myself and will not recommend this hotel to friends.
I think my review will be helpful.
We drove in at night. gave a room very far from the sea and reception. Room 61052. They came to the room, but there were only 2 beds, they paid for 3. They offered a sofa and the linen was brought in 2 hours, a spring stuck out in the sofa and it was impossible to sleep. In the morning we spoke with the reception and they changed us and put the bed.
Ants in the room.
The room is very far from the dining room, reception and pools. They said bus number 1 would run. I specifically timed it and we were waiting for it, but then we went for 40 minutes and did not wait.
There is no animation. In the evening there are musicals, but children are not involved. this was not the case before.
Managers at the reception do not know how to talk with guests, rudeness and rudeness.
The food is average. breakfasts are the same. Juices are all powdered.
The territory is big, there are a lot of people.
I won't go to this hotel again.
The concept of the hotel has changed and everywhere D-club.
Fenced off everywhere territory and on the beach and in the dining room. They bring drinks. Table service in the restaurant and on the beach. Ordinary guests are not welcome!
Those who write that everything is great are people who have not rested anywhere and have not seen anything. The hotel used to be good, now it's not even 3 stars.
There is no good general manager to coordinate the work of the staff. Separation, even Dclub guests are served drinks in glasses, and ordinary guests in paper glasses, red ribbons and lanes are everywhere, even by the pool.
At the main pool, aqua aerobics was conducted by a girl, the impression is that for the first time. The Italian guy perky did aqua aerobics the next day.
Italians everywhere respect and honor. The attitude towards Russians is cold.
I will not go again myself and will not recommend this hotel to friends.
I think my review will be helpful.
Translated automatically from Russian. View original
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