ok with nuances

Written: 12 august 2018
Travel time: 4 — 11 august 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 5.0
Food: 5.0
Amenities: 5.0
I want to start by saying that you should not confuse vacation with a beach !!! ! there is a difference, and on all sites, except for the truth, you will see the beach rating, i. e. 5 stars, but don’t flatter yourself, these are two sister hotels, one for 5 stars, and the other barely reaches 4, but only thanks to the pools and delivery to the beach, almost 4.
PROS:
1 - swimming pools, 2 for children (although there are no children there, because all children swim with adults, this is a real problem and inconvenience)
3 adults (from 1.5 to 3.5 meters, and yes, you will meet children there too!! ! )
2 - service. everyone is ready to help, suggest, direct.
3 - the sea, this is a chic water world! A car (taf-taf) carries a car (taf-taf) to the sea, about 20 minutes on foot
MINUSES:

1- reception... this is some kind of innovation, check-in, of course, from 14.00, but bracelets are now put on from 12.00 . . we, having arrived at 7.30 in the charm, ate for the first time at 13.00... this is tin... money and chocolates don’t help, do whatever you want....there is experience with both Turkey and Egypt, with different stars, but this was the first time we encountered this
2 - dirt, for the declared 4 stars - very dirty, napkins, dishes, bulls on the lawns for days. towels, but washing the floors or adding paper is at a separate request. The safe was broken, they didn’t fix it in a week, the bidet didn’t work either (although they paid extra for the room)
3 - food - they are absolutely not picky in food, the four in Turkey suited them)), but I have never seen such monotony in food, plus - they were severely poisoned
4 - locals - there are too many locals, although they say they have vacations in August, they are absolutely not educated, in the dining room - it is impossible to get a dish, the concept of a queue is absent !! ! children add atmosphere (((were in 5 *, completely different impressions from the Arabs
5 - bar - something constantly breaks, carbonated drinks, beer system, - unpleasant...
separately - animation... again, there is something to compare with, there is practically none, evening shows suck, they try, but there really is something on the beach, but the vacation...
there are dances for children. . . that's all.
Separately, I would like to note the join-up operator and the guide, a strange situation, I was late for a couple of hours, we flew by with a dry breakfast for departure, i. e. we did not eat from 21.00 to 15.00, although he said that he had made an order, as a result, we had nothing...
they changed the flight, and this is a separate story, we flew through Hurghada, no one warned about this, although the flight took 2 hours longer than promised.
in short, we, of course, rested, the pools and the reef are beautiful, but the general impressions are never again, especially for this money... really - 3.5 stars, for those who go to AI for the first time - as an option
That's all, I do not recommend!
Translated automatically from Russian. View original