Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
5.0
Cleanliness:
8.0
Food:
8.0
Amenities:
5.0
We stopped at this hotel at one in the morning, settled quickly. The room was given on the 3rd floor. The room is spacious, even very.
The windows overlooked the street, where it was very quiet. The furniture is very old, but tolerable. Liked the food. But you need to come to the restaurant early, as there are many Arabs. There are two bars in this hotel. The bar staff at the hotel was not very welcoming. A bottle of plain water was given with such reluctance. But the pool bar was great. Bartender Walid did his job 5+++. He knows Russian well. Nobody from the hotel staff knows the language as well as he does. My husband and I were pleased that at least someone could talk and ask. The pool is clean but the jacuzzi doesn't work.
The big fat minus is the beach!
Viva beach is very small, the sunbeds are old. For the whole holiday, we were able to visit this beach twice. And all because there were no free sunbeds. Everything was filled with Arabs. The hotel administration said that we could use another one of their beaches. But before this beach, we still had to take a taxi, since the hotel does not provide a free transfer. It's a shame that they came to the sea, and swam very little.
On the last day of the eviction, the administration amazed us at all. Our flight was at 22.00. We handed over the keys to the room at 12 noon, we left our things in the lobby. We calmly had to use all the services of the hotel (since this day was still paid), but the administration apparently decided in its own way. At lunch, we sat down at a table near the pool and took two glasses of water, as the administration saw.....began to take these cups of water and yell at us that we are not supposed to. Our guide said that they were wrong and we should write a claim in Kyiv, but we had already decided not to spoil our mood and gave up on it.
It just wasn't very pleasant.
The windows overlooked the street, where it was very quiet. The furniture is very old, but tolerable. Liked the food. But you need to come to the restaurant early, as there are many Arabs. There are two bars in this hotel. The bar staff at the hotel was not very welcoming. A bottle of plain water was given with such reluctance. But the pool bar was great. Bartender Walid did his job 5+++. He knows Russian well. Nobody from the hotel staff knows the language as well as he does. My husband and I were pleased that at least someone could talk and ask. The pool is clean but the jacuzzi doesn't work.
The big fat minus is the beach!
Viva beach is very small, the sunbeds are old. For the whole holiday, we were able to visit this beach twice. And all because there were no free sunbeds. Everything was filled with Arabs. The hotel administration said that we could use another one of their beaches. But before this beach, we still had to take a taxi, since the hotel does not provide a free transfer. It's a shame that they came to the sea, and swam very little.
On the last day of the eviction, the administration amazed us at all. Our flight was at 22.00. We handed over the keys to the room at 12 noon, we left our things in the lobby. We calmly had to use all the services of the hotel (since this day was still paid), but the administration apparently decided in its own way. At lunch, we sat down at a table near the pool and took two glasses of water, as the administration saw.....began to take these cups of water and yell at us that we are not supposed to. Our guide said that they were wrong and we should write a claim in Kyiv, but we had already decided not to spoil our mood and gave up on it.
It just wasn't very pleasant.
Translated automatically from Russian. View original
Comments (2)
leave a comment
Show other comments …