A hotel you don't want to return to

Written: 27 november 2025
Travel time: 7 — 18 november 2025
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 3.0
Amenities: 2.0
We chose this hotel based on a recommendation from friends. It's on the beachfront and close to the city center. I wouldn't say it was a budget hotel, as it was roughly the same price as the former Tropitel (now the Naama Bay Hotel).
Check-in; the reception left a good impression (only the very strong smell of some kind of air freshener spoiled the picture). We arrived early in the morning, around 7 am, they didn’t put bracelets on us right away, they sent us to a paid breakfast and to the sea (they gave us towel cards right away). We checked in around 11 am. They showed us three rooms in the main building. The first one had one single bed for three people. The second room had a double bed and a sofa bed, the third room was larger, but in the old stock, it had two beds plus a sofa bed for which they brought a mattress. We stayed in this room. They didn’t accommodate three people in the bungalows; they said the rooms there were even smaller. The room is old, worn, dusty. If you clean it up, it’s okay. They bring a bottle of drinking water per day to your room. Shampoo, shower gel - everything was available. The bed linen is gray and pilling. Towels are a hit and miss, sometimes gray, sometimes white. The room was cleaned every day.


Internet: very poor, some pages barely opened, and most of the time, nothing opened at all.
Food: The food isn't great unless you're a fan of carrots in all their forms: boiled, stewed, fried, half-raw, even in sushi. I've never seen so many carrots in any hotel.
Breakfast: the cook fries omelets and sunny-side up eggs. If you're looking for boiled eggs and can't find them, they're from the same cook who fries the omelets. I don't know why he hides them and only hands them out himself. The butter is the same; you have to ask the cook for it.
The vegetables are all stale; they're either cut too early or brought back unfinished at the hotel across the street. One time, on November 17th, there were freshly cut vegetables. The same goes for fried vegetables for breakfast; you can't tell how long they've been sitting around by looking at them.
Lunch: two types of vegetable soup. Meat is usually chicken or chicken legs, with various side dishes and vegetables.
Cakes - you can probably find something you like, but the rest are very much an acquired taste.

Dinner: We had a few delicious dinners. But mostly it was the same old chicken legs, sometimes turkey, lamb. Everything was served in small pieces. If a child could eat just one, the cooks always tried to give him the worst piece; once they simply gave him a black, burnt leg.
Coffee from a machine. Tea—they installed a new boiler while we were there, but it didn't have time to boil in time for lunch and dinner. You'd come up and the water would be barely warm. It's like that joke about how it's good it didn't boil.

Overall, the dining room left a negative impression. The windows were very dirty, the chairs were upholstered with crumbs and stains, and cockroaches ran across the tables a couple of times.

It's best to bring your own mug, as there aren't enough of them, and the bartender washes what's available by hand and hands it out to guests. There aren't enough spoons and forks for everyone either. Some people complained of diarrhea after eating. Unfortunately, we also experienced this.


Beach: The only good thing about this hotel is the beach: it's large, with plenty of sun loungers. Towels are provided early in the morning. Initially, there was plenty of space, but when the pools in Ghazala Garden opened, the beach became much more crowded. The entry into the sea is gradual, there's plenty of room, and the water is deep enough to reach the buoys. There are two half-dead corals with fish.

Regional Area: The hotel grounds are undergoing renovations, with tile cutting and concrete pouring. You shouldn't bring any good things into the hotel, as everything will be covered in construction dust.
Imagine our surprise when construction workers started drilling holes in the first-floor balconies beneath our rooms. When I went to reception to find out what was going on, they said they were renovating the hotel. But it wasn't a renovation, it was a reconstruction, with parts of the building being cut out. I understand that once you've paid for a hotel, the hotel doesn't care about its guests, but I'd never seen anything like this. We were moved to a renovated room in a different wing. The new rooms are inferior in comfort to the old ones: while they look beautiful, they haven't been properly cleaned since the renovation, as the hallways have marble floors—there's no soundproofing whatsoever. On the second day in that room, I developed a dust allergy, possibly from the dust in the room or from construction dust, as they were cutting marble tiles under the windows. We asked to be moved back to the old wing, where the constant drilling continued for the rest of our stay.

Overall, this is probably the first hotel where I just wanted to leave early and never return, except perhaps to the beach. But since guests from other hotels can pay to use this beach, you can definitely choose theirs.
Translated automatically from Russian. View original