Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
9.0
Cleanliness:
7.0
Food:
6.0
Amenities:
10.0
We have just returned from Egypt. We rested at the GRAND ROTANA RESORT & SPA 5 *
Sharm El Sheikh. Flying from the Join Up company
Not the first time in Egypt. First time in this hotel. I must say right away that the hotel, as it seemed to me, was inhabited by Ukrainians by about 70%. We ourselves are from Ukraine. All guests are friendly and relaxed. We never saw drunk people. Everything is noble and cultural.
Now about the hotel. , rested from 11 to 18 November 2018. Territory, no words! Super! . Yes, everything is probably great. Food: enough food, there is a variety. In the early days, it was not customary that you had to wait 10 minutes for a glass of wine. Then, when you get to know the waiter better, he is like family to you. By the way, we really liked A. Khallek. Very friendly. And he knows his job. Thanks to him! .
Many hayat food. Do you understand when we arrive at the resort we take a plate and approach the dishes, what do we all do? We see rice, we put it, we see potatoes, we put it, oh! Fish! We must try....and so everything flies into a plate and, of course, by day 4, problems with the gastrointestinal tract can begin. After all, at home we do not interfere with several dishes on one plate. The food is okay, good. There is a choice. Soups, cereals, omelettes. There are many things. Sweets: well, they have them, for an amateur. But there are always croissants and jams for every taste. On food, one note: COFFEE - I want to drink delicious oriental coffee in the morning, but no - only instant, even if you have All inclusive. Fish restaurant: those who have All inclusive can eat for free once. In the travel agency, we were told to sign up for the day. We planned a romantic at the fish restaurant for the last evening. They came in a day to negotiate, and they tell us that we should have come earlier, everything is busy. There was a strong disappointment. It's good that my husband finds a common language with everyone and agreed with the chef of the fish restaurant Baha (for free) and we were served and given a table with a sea view. The food was very delicious. Creme brulee is great. Thank you boss.
Sea, rooms, cleaning - no complaints.
Now about the sediment. Our plane is at 9:30 am. Picked up from the hotel at 6:05. Big bus, everything is fine. But! Promised breakfast was not provided. They said your guide Ayman did not warn (who did not pick up the phone. ). Get up early in the morning, prices are crazy at the airport, coffee $ 3 croissant $ 2, it turns out a family of three has breakfast for $ 15-20. (500-600 UAH) and we will get home in the evening. Breakfast was promised! 10 people were taken from the hotel and the first 4 were given, and the rest, sorry!
I understand that the administration will say that this will not happen again. All clear. The sediment is not pleasant. We will return to the hotel. But we will take the rations with us.
Tip: sign up for a fish restaurant a couple of days before. Pack up your sandwiches before you leave.
Join Up, Ayman can campaign on excursions, but take people on a plane in comfort? . These are already all forgotten people... .
Sharm El Sheikh. Flying from the Join Up company
Not the first time in Egypt. First time in this hotel. I must say right away that the hotel, as it seemed to me, was inhabited by Ukrainians by about 70%. We ourselves are from Ukraine. All guests are friendly and relaxed. We never saw drunk people. Everything is noble and cultural.
Now about the hotel. , rested from 11 to 18 November 2018. Territory, no words! Super! . Yes, everything is probably great. Food: enough food, there is a variety. In the early days, it was not customary that you had to wait 10 minutes for a glass of wine. Then, when you get to know the waiter better, he is like family to you. By the way, we really liked A. Khallek. Very friendly. And he knows his job. Thanks to him! .
Many hayat food. Do you understand when we arrive at the resort we take a plate and approach the dishes, what do we all do? We see rice, we put it, we see potatoes, we put it, oh! Fish! We must try....and so everything flies into a plate and, of course, by day 4, problems with the gastrointestinal tract can begin. After all, at home we do not interfere with several dishes on one plate. The food is okay, good. There is a choice. Soups, cereals, omelettes. There are many things. Sweets: well, they have them, for an amateur. But there are always croissants and jams for every taste. On food, one note: COFFEE - I want to drink delicious oriental coffee in the morning, but no - only instant, even if you have All inclusive. Fish restaurant: those who have All inclusive can eat for free once. In the travel agency, we were told to sign up for the day. We planned a romantic at the fish restaurant for the last evening. They came in a day to negotiate, and they tell us that we should have come earlier, everything is busy. There was a strong disappointment. It's good that my husband finds a common language with everyone and agreed with the chef of the fish restaurant Baha (for free) and we were served and given a table with a sea view. The food was very delicious. Creme brulee is great. Thank you boss.
Sea, rooms, cleaning - no complaints.
Now about the sediment. Our plane is at 9:30 am. Picked up from the hotel at 6:05. Big bus, everything is fine. But! Promised breakfast was not provided. They said your guide Ayman did not warn (who did not pick up the phone. ). Get up early in the morning, prices are crazy at the airport, coffee $ 3 croissant $ 2, it turns out a family of three has breakfast for $ 15-20. (500-600 UAH) and we will get home in the evening. Breakfast was promised! 10 people were taken from the hotel and the first 4 were given, and the rest, sorry!
I understand that the administration will say that this will not happen again. All clear. The sediment is not pleasant. We will return to the hotel. But we will take the rations with us.
Tip: sign up for a fish restaurant a couple of days before. Pack up your sandwiches before you leave.
Join Up, Ayman can campaign on excursions, but take people on a plane in comfort? . These are already all forgotten people... .
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …