"None of our guests have been poisoned this week"

Written: 9 october 2021
Travel time: 29 september — 6 october 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 3.0
Food: 2.0
Amenities: 4.0
A fly in the ointment spoils the whole barrel of honey. We are not the first time in Egypt. But with such an attitude of the hotel management to the guests (to put it mildly, "fuck off" + provocation) we encounter for the first time. Although maybe before that we were just lucky with hotels...
My wife - does not eat meat at all and has never had problems with digestion in her life, even with all the "frills" of the cuisine of Egyptian hotels. She is a low drinker, she prefers semi-sweet wine, but since wines in Egyptian hotels are dry and she does not like it, she drinks juice during the day, and in the evening - a glass or two of a low-alcohol cocktail. At the "equator" of our vacation in the evening, I ordered a cocktail in the food court bar for my wife, which the bartender had made for her by the pool the day before, and she liked it - a little rum, a lot of juice and some kind of syrup. She took a sip - "Oh, yes, something is not right at all... ", and did not touch the glass again. And when we returned to the room, she became ill. Sharp pains began in the upper abdomen of a girdle character, nausea, vomiting, chills...
I am a doctor, although not a gastroenterologist, and the symptoms of acute pancreatitis in the beginning were not in doubt. The "first aid kit" that we carry to such "events" is solid... Two capsules of "Creon" did their job - by one in the morning the condition improved, the wife was able to fall asleep. In the morning we decided to go to the clinic, because. although the sharp pains were gone, the pains in the upper abdomen remained on palpation, the wife was still nauseous, her head ached. Pancreatitis is not a joke, but a life-threatening condition, it was necessary to figure it out by doing tests - we "knocked it down on takeoff" and the condition is stable, or just "stifled" and the condition may recur. By 8:00 we were at the Sinai Clinic. We paid a franchise ($30), the rest of the expenses were covered by the insurance company. There are no complaints about colleagues - everything was done competently, blood biochemistry was carried out promptly. Fortunately, pancreatitis was stopped - the pancreas indicators turned out to be stable, intravenous infusions did not have to be carried out, the residual effects of poisoning and gastroenteritis could already be removed with pills, which were given to the wife immediately along with the doctor's conclusion.

By noon we returned to the hotel. I turned to the hotel management that, after all, we took the All Inclusive tour, and not All Inclusive, but something is poisoned, as it turned out.
It would be necessary to apologize for such an emergency, as is customary in hotels of this class (as they consider their own). Since this happened through their fault and through no fault of theirs, it ended so well: with little damage to health, wallet and vacation time, it would be fair to smooth out this negative impression on the principle of "similar-similar". The hotel has an ultra all inclusive concept which will avoid further risks to our health and their reputation. It is $50 per person per day more expensive than all inclusive, i. e. the price of the issue for the remaining 3 days is 450 dollars, and not in cash, but by improving the quality of service! The management called in a local hotel exculapist to help, who began to bleat about the fact that gastroenteritis could be “from a change in water”, “sun” and other nonsense, because. the reasons for this are obvious: the state after a timely arrest (not by their efforts) of an attack of acute pancreatitis. In the end, from the lips of the manager, the phrase sounded: “You will not prove anything, NOBODY HAVE POISED WITH US THIS WEEK. We can offer you a fruit basket in your room as compensation. ” I replied that I was not going to prove anything to him anymore, if the concept of the hotel implies such an attitude towards guests (it was not enough to do this all the time left! ), I will just tell everyone who will hear me about it.
The next day, a guy from the hotel staff approached me and... offered to buy hashish. After I refused, he said: “You are a very good person, I will bring you a marijuana cigarette for free. Gift". . .
Briefly about the "barrel of honey":
- the reef is tired, like hotel rooms and sun loungers on the beach - 40-50 percent of the four-year-old reef remains;
- restaurant - canteen, where it stinks like chicken is fried in feathers;
- you can follow the path of individual products for several days in different dishes;

- mosquitoes are aggressive and numerous, do not react to fumigators, be prepared to be bitten in the very first days;
- without special claims to animation, landscape and pool system.
Translated automatically from Russian. View original
Comments (12) leave a comment
Show other comments …
аватар e_lenyshka
e_lenyshka

I didn’t understand what is the use of not arguing with you ??)) And if I don’t argue with you, you were the first to write your review under mine, but I already commented on yours)

Sun, 10 Oct 2021, 13:04
аватар e_lenyshka
e_lenyshka

Pancreatitis is not taken out of the blue, this problem is not even one year old, but a chronic problem that can worsen at any moment if the food changes +/-, this could happen in any hotel. You wrote a comment on my review and I listed which hotels I stayed in and these are far from sheds: Albatros Palace, Jazz Mirabell, Oasis Blue Bay Reef, Grand Rotana and Regency Park. I do not justify the actions of the staff, in my review I wrote that it was a wonderful vacation and I and the company with which I liked everything, this is our experience and it is positive, it is a pity that your vacation did not work out. Regarding the food from those hotels where I was, the most disgusting was in Grand Rotana, and the best, as for me, in Blue Bay, and in general Regency Park is very similar to Blue Bay, only in Blue Bay the food is more varied.

Sun, 10 Oct 2021, 13:37
аватар DoctorBeer
DoctorBeer

Just as a doctor, I want to inform you that acute pancreatitis "takes" from poisoning, and not always develops from chronic.
Our holiday is quite developed, you messed up something again. I clearly described what and how, and after the episode that showed the essence of this hotel, we ended the rest under the slogan "Oh, I won't grieve, I'll dance!")

Sun, 10 Oct 2021, 15:31
аватар DoctorBeer
DoctorBeer

By the way, it's in your best interest, if you're going there in November, not to argue with me. It will benefit both your health and your wallet)

Sun, 10 Oct 2021, 15:55
аватар e_lenyshka
e_lenyshka

I didn’t understand what is the use of not arguing with you ??)) And if I don’t argue with you, you were the first to write your review under mine, but I already commented on yours)

Sun, 10 Oct 2021, 16:04
аватар