Terrible hotel. Came from it two days ago.

Written: 20 september 2015
Travel time: 6 — 18 september 2015
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 3.0
This is a HORRIBLE hotel that does not correspond to 4 stars, everything in it is bad in my opinion. I have been in Egypt 6 times already, I have been in triples and in fives, but this one is the worst of what I have seen. I'll start with accommodation. We arrived in the morning but we were basically not settled without an additional fee before 14.00 they said that there were no places, but other foreigners were settled immediately upon arrival and were given dozens of room keys right in front of our eyes. We checked in after 14.00. The porter, as elsewhere, dragged things into the room, although we wanted to do it ourselves, but they said that they had such rules, and did not leave our room until they gave him money, he just stood stupidly and did not go out. Further, it turned out that the safe was not attached to the room (more precisely, it was attached with one screw from which it can be easily removed and carried away). I argued with them for three days to strengthen the safe and screw it normally, but the maximum that I achieved was that on the third day they screwed in another small screw, which can just as easily be pulled out and removed and carried away. In general, the whole vacation had to carry things with me everywhere in a bag to the beach, etc. . I did not dare to leave the money of the passport and the camera in an unscrewed safe. Upon checking in, I discovered that the new linen with which the bed was covered was covered in mold and fungus, the TV remote control also did not work and was all rewound with electrical tape. As for food, this is also just darkness, which is difficult to call "all inclusive" because everything is strictly dosed and even meat or chicken is issued strictly by the piece. In general, you can freely take only salads and side dishes that are even scary to look at. Such as even a piece of chicken, then a person stands and gives out piece by piece and you need to take a queue. There are no free tables for lunch and dinner. Like in McDonald's, you need to stand over someone's head and wait for a free table to be free and immediately run to sit down because there are not enough seats. 90% of people are Arab families from which there is more noise than I don’t know where. There are no foreigners in the hotel, mainly Ukraine, Russia and Belarus, and crowds of Arabs with children. About the beach. As such, the hotel does not have a separate beach at all. There is the so-called "Beach Zone" - this is a public beach with practically free entry for anyone, in which people from several hotels at once relax. There are few free sun loungers and umbrellas on the beach, and it happens that there are almost none, because when you come, almost everyone has someone's towels and she is busy, even though people are not visible on them. There are no coral fish there, except for a couple of fish and sea urchins that accidentally swam. so you can't dive there. In addition, several boats and boats are moored directly to the pontoon and it’s really scary to swim there, because they don’t really look where they are sailing and that people are swimming there. It takes about 10 minutes to walk to the beach, there is a bus, but it’s not convenient to return from the beach in the heat because you need to go downhill (the hotel is located on a hill). It was very disgusting from the sellers of local shops in the lobby of the hotel. I really wanted to hit. They behave so arrogantly and offensively that it's already disgusting. The seller from the oil and papyrus store, I don’t remember how he gave his name (a tall, curly-haired, impudent Arab), at the second meeting he said “if you forget how my name will be without a head, ” and a couple of days later his friend, trying to pat me on the stomach, said that “you promised buy me oil, although we did not promise and said that the words must be kept. In short, the sediment was not very pleasant from them, but I didn’t really want to develop a conflict there or sort things out by putting an Arab in his place in a foreign country. In general, the hotel does not advise anyone to pay for it as for 4 stars if it is really worse than many triples and the price for it is far from the lowest. They used to say it was a good hotel, but then the owner changed and the hotel turned into a pigsty with a bestial attitude, food, service, etc. It’s also impossible to sleep there normally day or night. Because around the clock there is noisy. Until 11 at night there is some kind of entertainment show and children's animation and there are concert speakers that even interrupt the sound of the TV in the room, then all night long someone walks along the corridors, stomps, shouts, talks, etc. . you can hear the noise of carts on which things and bags are carried + drunk tourists walk along the corridors and make noise, during the day the same story at lunchtime, it’s also very difficult to sleep because of the noise. On the beach, right on the pontoon, an Arab tried to steal a snorkel mask. I swam not far from them and they were lying on a pontoon three Arabs came up one covered the other one of them kicked my mask with a snorkel with his foot to the side so that the other picked it up I saw it yelled at them they moved away so you need to look after things.
Translated automatically from Russian. View original