I am writing a review for the first time. tourists should know what to expect.
Rested with my wife from 7 to 14 May 2019
We arrived in the morning. Settled within an hour.
Immediately asked for the second floor. The receptionist replied "OK". As a result, gave the first floor. We looked, returned - then gave a room on the second floor without any problems.
I must say right away that receptionists often pretend that they do not understand Russian.
Room 1238. View from the balcony directly to the hotel fence and trees, to the right - you can see the sea.
The room is decent. Everything was correct. There was no hot water - they asked - the master came, twisted it somewhere - water appeared. The shower stall is narrow about 55*55.
Room cleaning is superficial. The janitor cleaned the aisles, folded up the towels and put down a bottle of water. Under the bed it was very dirty and dusty, there were hair invisible for the hair of the previous tenants.
Next - STEALING!
On the second day, cleaning had to be abandoned for safety reasons.
Because on the second day of rest, hastily getting ready for a morning sightseeing tour of the city, they forgot to put on WEDDING RINGS. The RINGS remained in the inside pocket of the suitcase. In the afternoon they returned - the RINGS were not found.
We turned to the reception - it turned out that there were officially 2 people in the room: a cleaner and a person who checks the quality of cleaning.
The manager offered to help in the search, we agreed. 4 people entered the room. In front of us, everything was redone, but the RINGS were not found. That was the end of the hotel's help. Guides tour operator TUI were in no hurry to come. Ehab - the hotel representative of TUI - in general, immediately froze. From the moment of the call, another representative appeared after 3 hours. With him we went to the "tourist police". They spent several hours there, drew up a protocol. So, the time from 14.30 to 20.45 was taken for everything about everything.
Hotel guides deliberately delay the time so that they do not contact the police once again, arguing that you will not achieve anything early, you will only lose time, which we have a few days.
I think if there are complaints to the police, sooner or later the hotel will be taken care of.
Of course, we are to blame for forgetting the rings and not closing the suitcase. But in the hotel, it turns out, they search things, suitcases. It's disgusting and sad. And the management skips this, perhaps also in the share.
The fact that we were on excursions was known at the reception. Those. it's a 100% guarantee that we'll only be back at a certain time, which gives the "people with the keys" time to really go through the search process.
The police advised DO NOT USE the safe! Carry valuables with you or hand them over to the reception for an inventory. So I went through the remaining 5 days with phones, a camera and money in my backpack.
A hotel with thriving STEALTH with impunity.
The day before departure, it was necessary to report to the police again. Ehab (TUI hotel guide) said that he would not go to the police on principle. A trip to the police came out 20 cu round trip.
There was another case with us. The manager told personally through an interpreter that the woman left the phone in the safe, returned to the room, the phone was not there. Came to the reception to find out what and how. Then, with the hotel workers, she returned to the room - they open the safe - and the phone was inside. This is how MIRACLES happen.
If you forget the code to the safe, they can open it with a mechanical key in front of you. It's not a fact that they don't trade like that outside of your presence.
If you still choose this hotel, be careful! Count money before you put it in the safe and after you take it out of the safe. For large bills, write down or photograph the numbers (So that they don’t change them to fake ones)
After the loss of the RINGS, I remembered the review, how the woman went on an excursion, left the phone in the room, and upon arrival, the windows were open, but the phone was not.
It’s a pity that I didn’t attach due importance to the review and didn’t remember it at the right time.
With this level of security, as for me, it doesn’t matter if there is anything else in the hotel. But I will write more on food and the beach.
The kitchen is excellent - there's nothing to say. This is the only plus of the hotel.
The chef was present in the hall at lunch and in the evening.
For breakfast - the cook fried an omelette. There were dried fruits: figs, dried apricots, raisins, dates. Yoghurts.
Lunch/dinner was chicken, beef, fish. Several types of rice, potatoes, pasta. There were also 2 kinds of soup. Periodically there were squids. Various vegetables, raw and stewed.
Cakes are delicious, great selection.
Fruits / berries: - there were dates, cut apples, oranges. Melon was almost every day. The watermelon was about a day later.
Beach - one name. Wooden sun loungers, some broken.
The sun loungers are in tight rows. There are aisles between the rows, but between the sun loungers, as lucky, it may not be. (see photo)
If you take a place in the shade, after a while there is sun, and you need to change the location.
No personal space.
There is a second beach, which carries a bus. I myself was not there.
But there were cases when the bus did not arrive, or the tourists missed it.
Yes, and the Internet is very slow, it constantly falls off, you need to reconnect, send a picture in viber - this is already a feat. I did not buy a starter pack at the airport and regretted it a lot.
Don't make our mistakes. Be vigilant and careful.
I do not recommend the hotel. THEFT in the rooms and DISGUSTING BEACH.
Rested with my wife from 7 to 14 May 2019
We arrived in the morning. Settled within an hour.
Immediately asked for the second floor. The receptionist replied "OK". As a result, gave the first floor. We looked, returned - then gave a room on the second floor without any problems.
I must say right away that receptionists often pretend that they do not understand Russian.
Room 1238. View from the balcony directly to the hotel fence and trees, to the right - you can see the sea.
The room is decent. Everything was correct. There was no hot water - they asked - the master came, twisted it somewhere - water appeared. The shower stall is narrow about 55*55.
Room cleaning is superficial. The janitor cleaned the aisles, folded up the towels and put down a bottle of water. Under the bed it was very dirty and dusty, there were hair invisible for the hair of the previous tenants.
Next - STEALING!
On the second day, cleaning had to be abandoned for safety reasons.
Because on the second day of rest, hastily getting ready for a morning sightseeing tour of the city, they forgot to put on WEDDING RINGS. The RINGS remained in the inside pocket of the suitcase. In the afternoon they returned - the RINGS were not found.
We turned to the reception - it turned out that there were officially 2 people in the room: a cleaner and a person who checks the quality of cleaning.
The manager offered to help in the search, we agreed. 4 people entered the room. In front of us, everything was redone, but the RINGS were not found. That was the end of the hotel's help. Guides tour operator TUI were in no hurry to come. Ehab - the hotel representative of TUI - in general, immediately froze. From the moment of the call, another representative appeared after 3 hours. With him we went to the "tourist police". They spent several hours there, drew up a protocol. So, the time from 14.30 to 20.45 was taken for everything about everything.
Hotel guides deliberately delay the time so that they do not contact the police once again, arguing that you will not achieve anything early, you will only lose time, which we have a few days.
I think if there are complaints to the police, sooner or later the hotel will be taken care of.
Of course, we are to blame for forgetting the rings and not closing the suitcase. But in the hotel, it turns out, they search things, suitcases. It's disgusting and sad. And the management skips this, perhaps also in the share.
The fact that we were on excursions was known at the reception. Those. it's a 100% guarantee that we'll only be back at a certain time, which gives the "people with the keys" time to really go through the search process.
The police advised DO NOT USE the safe! Carry valuables with you or hand them over to the reception for an inventory. So I went through the remaining 5 days with phones, a camera and money in my backpack.
A hotel with thriving STEALTH with impunity.
The day before departure, it was necessary to report to the police again. Ehab (TUI hotel guide) said that he would not go to the police on principle. A trip to the police came out 20 cu round trip.
There was another case with us. The manager told personally through an interpreter that the woman left the phone in the safe, returned to the room, the phone was not there. Came to the reception to find out what and how. Then, with the hotel workers, she returned to the room - they open the safe - and the phone was inside. This is how MIRACLES happen.
If you forget the code to the safe, they can open it with a mechanical key in front of you. It's not a fact that they don't trade like that outside of your presence.
If you still choose this hotel, be careful! Count money before you put it in the safe and after you take it out of the safe. For large bills, write down or photograph the numbers (So that they don’t change them to fake ones)
After the loss of the RINGS, I remembered the review, how the woman went on an excursion, left the phone in the room, and upon arrival, the windows were open, but the phone was not.
It’s a pity that I didn’t attach due importance to the review and didn’t remember it at the right time.
With this level of security, as for me, it doesn’t matter if there is anything else in the hotel. But I will write more on food and the beach.
The kitchen is excellent - there's nothing to say. This is the only plus of the hotel.
The chef was present in the hall at lunch and in the evening.
For breakfast - the cook fried an omelette. There were dried fruits: figs, dried apricots, raisins, dates. Yoghurts.
Lunch/dinner was chicken, beef, fish. Several types of rice, potatoes, pasta. There were also 2 kinds of soup. Periodically there were squids. Various vegetables, raw and stewed.
Cakes are delicious, great selection.
Fruits / berries: - there were dates, cut apples, oranges. Melon was almost every day. The watermelon was about a day later.
Beach - one name. Wooden sun loungers, some broken.
The sun loungers are in tight rows. There are aisles between the rows, but between the sun loungers, as lucky, it may not be. (see photo)
If you take a place in the shade, after a while there is sun, and you need to change the location.
No personal space.
There is a second beach, which carries a bus. I myself was not there.
But there were cases when the bus did not arrive, or the tourists missed it.
Yes, and the Internet is very slow, it constantly falls off, you need to reconnect, send a picture in viber - this is already a feat. I did not buy a starter pack at the airport and regretted it a lot.
Don't make our mistakes. Be vigilant and careful.
I do not recommend the hotel. THEFT in the rooms and DISGUSTING BEACH.
Translated automatically from Russian. View original
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