Отель - жесть, все плохие отзывы правдивы(( The hotel is a tin, all the bad reviews are true ((

So why did we choose this hotel? I have read all the reviews and they are really terrible. To be honest, I wanted to save money. And all the same, there was a hope somewhere inside that a 5-star hotel could not be so terrible. Also, the manager at the agency, the bank of last-minute tours, said that it was a great hotel. Looks like she just wants to sell. . .
In general, in order.
We are 5 people, 3 adults and 2 children. The manager painted a two-room suite for a family in colors for us. I asked if there were enough beds. she somehow slipped off the topic. Finally, we arrive. The hotel is half empty. As written in many reviews, we are being taken to who knows where in a golf car. And they are delivered from the restaurant and the main pool to the very outskirts, while we leave the gate, enter the other gate. I say, are you taking us to another hotel ???

They brought it to the house. The surrounding area is beautiful - grass, palm trees. Swimming pool. But the room itself. . . Apparently it's not customary to wipe the dust there. Everything there is terribly dusty, ancient. The sofa is sagging, broken, the kitchen counter is stuck, full of small ants! so leave the food in the room only in the refrigerator, otherwise everything will be in the ants! We had ants crawling in our beds. And a spider. And how many mosquitoes are there! If in the evening you open the door or window even for a few seconds, then it will be impossible to sleep, you will have a snack and you will itch all the time. And to sit in the evening in a cafe or by the pool is unrealistic - they will bite you. like in a movie about zombies - only the last ray of the setting sun disappears, and clouds of mosquitoes attack you. During the day they are not, but there are flies! on the beach, in the 40-degree heat, flies constantly get out! And around the pools too. And how it clings, and no matter how you fight back, it will climb.
In short, we tried to change the number. We returned to the reception, we say there are five of us, and there are three beds! And they - well, you have this number in the voucher. We can't help. I say - then give two standard numbers, and they - pay extra $ 50 per day. That is, they have rooms right next to the restaurant and the main pool, but they keep them for Europeans, and Ukrainians and Belarusians are put to hell in the middle of nowhere. The Danish woman explained to me - they say, their price is initially higher, therefore the rooms are better for them. It seems to be logical, and yet unpleasant, when there is a huge territory, a bunch of empty rooms nearby, and you are scratching your ass in the 40-degree heat with small children. It's especially nice when you've already come to the restaurant, go to the beach and forgot something in your room. . . Well, you'll spend an hour going back and forth. On the brazier without a shadow.
at the reception she said - es-es, yes, of course. Nodding and smiling like idiots. Very unpleasant. They understand everything there and know Russian. But if you need something, they sharply pretend that they don’t know. Just wave the dollar, and they magically know Russian again. Ugh! they don’t care about small children, about your problems, they stupidly nod, they also call names in their Arabic and neigh among themselves.
Asked for an extra bed.
Three towels for five. They didn’t give a towel to put under your feet at all, although they have them - once, apparently, a hint of a tip, they put a towel for the feet and twisted the swan. But the floor was never washed! It is hardly washed there at all. Again, in the rooms for "ours". Because in the rooms for Europeans, I felt a pleasant smell of detergents passing by. We didn’t even have washing spirits, because no one washed anything.

The child got up, went to the reception, waited a lot of time until they deigned to pay attention to me, said about the problem - to change the linen. He called somewhere in front of me and indulged in his own. In the end, shit. Nobody changed anything. I just rolled up the bed and threw it on the floor. Only then did they change.
You come to the bar, the bartender has a brick face. even if there is no one besides us, he finds things to do and turns on the ignore. I asked him for coffee with milk. He turned away and walked away. I just hate to run service. I think, well, you went. But something hit him, and after a while he put the coffee on the counter. In general, they give something with the air that they pour their own for free)) Moreover, their alcohol is of very poor quality. I took a couple of times like a cocktail of rum with juice, my stomach both times immediately ached from them. Then I just took the juice.
(to be continued)