Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
2.0
Cleanliness:
6.0
Food:
6.0
Amenities:
2.0
The area is really beautiful, everything is very well maintained. This is where the positive ends. There are no corals, every day we went to the neighboring Sensatori hotel through the wasteland, 20 minutes there, 20 minutes back. But this is not a disaster either. The worst thing is the service in the restaurant. The mood deteriorated regularly 3 times a day, because something had to be eaten. The waiters ignore or are rude. Always no plates, no cups for coffee. No soup spoons. The usual cut cucumbers and tomatoes were missing - there was a real hunt for them.
In general, a constant shortage of something. Please bring soup spoons - the waiter sends to the buffet. I tell him - it's not there, bring it, please. He waves his hand and says - go look for yourself. Another woman wrote in the review, but I did not attach importance then. Imagine that you are sitting at a table and eating, half a meter away from you in the aisle between the tables, a cart stops and the waiter under your nose begins to scrape the leftovers from the plates into a bag. It's disgusting. I understand that they need to do this. But in other hotels there is a special counter, they take this cart with plates there and it all happens there. I was also surprised - in a five-star hotel there are no teaspoons in principle.
Never, not even for pudding dinner. Instead, wooden sticks. There are no glasses for wine, wine is poured into glass whiskey glasses, small ones, 100 ml each. The wine itself was tasted once and did not take risks - it tastes and smells very suspicious. We ordered wine in glasses at the bar and decided to go down to the restaurant with it for dinner to drink from civilized dishes - it’s impossible, they forced us to return. There was a strange powder at the bottom of the glass, I do not recommend it. There are only two types of ice cream, packed in packs - chocolate and frozen mango juice. Issued in one of the bars on site. I tried it only once - it ends immediately.
For lunch and dinner, the "restaurant" does not serve whiskey or rum. That is, if you want to drink something like that, study without snacks at the bar. Only wine or beer is allowed. Drinks are carried for a very long time, then people began to walk themselves, and not wait at the tables. Then it was forbidden to take drinks by the visitors themselves, only through the waiter. And getting a glass of beer before the end of dinner became a lottery. I didn't like the food - they spoil the food. Completely dry turkey, just like tuna. Lamb was only 1 time. The meat on the grill is all very peppery, we could not eat. The fish is baked to blackness and coals - we don’t eat that either. Twice there were grilled crabs - inside like porridge and very peppery. Spaghetti with sauce - the sauce is watery, just broth mixed with tomato. The fish was telapia. We must pay tribute to the stewed squid with vegetables - they were almost every day and successful, very tasty.
The cleaner was conscientious and was the only person we left a tip. I was also surprised that there is no dress code at dinner - men tumble in shales, shorts and with their stomachs falling out from under T-shirts. The women wear ripped denim shorts that only belong on the beach. And stretched washed T-shirts. About cocktails: there is a map of cocktails, where their composition is indicated. I ordered one cocktail, where rum. Then the waiter changed and unexpectedly poured vodka into it, and a lot of it.
I tried it and brought it back to him with the question "Is there vodka? " He stared at me with surprised eyes, "But don't you drink vodka? " Probably, I looked like a complete alcoholic. The food is ordinary, there are no corals, you have to endure the rudeness of the staff, the lack of dishes. I think that the price does not match the level of the hotel. And it's just annoying. We won't get any closer than a cannon shot.
There is nothing around the hotel, desert. I hoped to top up the balance on the local SIM card in the store, as I used to do. There is only one store there. Simcard + 4GB internet - $17, I'm not joking. Top up yours - $15. Nobody bargains, either you pay or you fail.
In general, a constant shortage of something. Please bring soup spoons - the waiter sends to the buffet. I tell him - it's not there, bring it, please. He waves his hand and says - go look for yourself. Another woman wrote in the review, but I did not attach importance then. Imagine that you are sitting at a table and eating, half a meter away from you in the aisle between the tables, a cart stops and the waiter under your nose begins to scrape the leftovers from the plates into a bag. It's disgusting. I understand that they need to do this. But in other hotels there is a special counter, they take this cart with plates there and it all happens there. I was also surprised - in a five-star hotel there are no teaspoons in principle.
Never, not even for pudding dinner. Instead, wooden sticks. There are no glasses for wine, wine is poured into glass whiskey glasses, small ones, 100 ml each. The wine itself was tasted once and did not take risks - it tastes and smells very suspicious. We ordered wine in glasses at the bar and decided to go down to the restaurant with it for dinner to drink from civilized dishes - it’s impossible, they forced us to return. There was a strange powder at the bottom of the glass, I do not recommend it. There are only two types of ice cream, packed in packs - chocolate and frozen mango juice. Issued in one of the bars on site. I tried it only once - it ends immediately.
For lunch and dinner, the "restaurant" does not serve whiskey or rum. That is, if you want to drink something like that, study without snacks at the bar. Only wine or beer is allowed. Drinks are carried for a very long time, then people began to walk themselves, and not wait at the tables. Then it was forbidden to take drinks by the visitors themselves, only through the waiter. And getting a glass of beer before the end of dinner became a lottery. I didn't like the food - they spoil the food. Completely dry turkey, just like tuna. Lamb was only 1 time. The meat on the grill is all very peppery, we could not eat. The fish is baked to blackness and coals - we don’t eat that either. Twice there were grilled crabs - inside like porridge and very peppery. Spaghetti with sauce - the sauce is watery, just broth mixed with tomato. The fish was telapia. We must pay tribute to the stewed squid with vegetables - they were almost every day and successful, very tasty.
The cleaner was conscientious and was the only person we left a tip. I was also surprised that there is no dress code at dinner - men tumble in shales, shorts and with their stomachs falling out from under T-shirts. The women wear ripped denim shorts that only belong on the beach. And stretched washed T-shirts. About cocktails: there is a map of cocktails, where their composition is indicated. I ordered one cocktail, where rum. Then the waiter changed and unexpectedly poured vodka into it, and a lot of it.
I tried it and brought it back to him with the question "Is there vodka? " He stared at me with surprised eyes, "But don't you drink vodka? " Probably, I looked like a complete alcoholic. The food is ordinary, there are no corals, you have to endure the rudeness of the staff, the lack of dishes. I think that the price does not match the level of the hotel. And it's just annoying. We won't get any closer than a cannon shot.
There is nothing around the hotel, desert. I hoped to top up the balance on the local SIM card in the store, as I used to do. There is only one store there. Simcard + 4GB internet - $17, I'm not joking. Top up yours - $15. Nobody bargains, either you pay or you fail.
Translated automatically from Russian. View original
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