Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
2.0
Cleanliness:
4.0
Food:
4.0
Amenities:
5.0
I can not say that the hotel is bad, but it is not 5* at all. Up to this level, he really lacks a lot of things. For example, the situation in the room: the equipment is terribly old and broken, the furniture is terrible. In my room 1643, the following did not work or worked extremely poorly: a refrigerator, a TV, a safe, some of the lamps, a shower (both drain and water supply).
Room service is unsatisfactory: linen was not changed at all, towels - 1 time in two weeks. Cleaning the room consisted of pulling the bedspread over the bed. The garbage from the bucket was not taken out for 2-3 days, the minibar was not replenished at all.
The reception did not respond to reports of breakdowns in the room, despite the presence of a Russian-speaking manager.
Service in the restaurant was also poor: dirty tablecloths, napkins and forks are brought only after 2-3 urgent reminders.
Pluses of the hotel: the territory is really beautiful and well-groomed, the Italian menu.
Room service is unsatisfactory: linen was not changed at all, towels - 1 time in two weeks. Cleaning the room consisted of pulling the bedspread over the bed. The garbage from the bucket was not taken out for 2-3 days, the minibar was not replenished at all.
The reception did not respond to reports of breakdowns in the room, despite the presence of a Russian-speaking manager.
Service in the restaurant was also poor: dirty tablecloths, napkins and forks are brought only after 2-3 urgent reminders.
Pluses of the hotel: the territory is really beautiful and well-groomed, the Italian menu.
Translated automatically from Russian. View original
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