Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
3.0
Cleanliness:
2.0
Food:
2.0
Amenities:
4.0
On the advice of the tour operator, we decided to go to this hotel to celebrate the New Year, arrived on December 29, were a company, took 3 rooms. They settled quickly, but the rooms were dirty, the toilets were dirty, the towels were stained, the duvet cover was shorter than a quarter of the blanket itself, the room had a sea view and it was cool, but the room was generally cold, the air conditioners were old and they simply did not heat.
The first evening we went for dinner and precipitated, in the dining room (it’s hard to call it a restaurant) there was a queue in front of the entrance, as there weren’t enough tables for everyone, someone went out and let the same number in, okay, they placed us at a table, but the queues didn’t end , for food it was also necessary to stand in line, since there was not much choice of food, and this went on every day, the variety of food was not added, all autumn was scarce. Yes, you won’t stay hungry, but you won’t get pleasure either! But, there is another restaurant, but they could eat only without children, and everything was really worthy there, white tablecloths, running waiters, in a word, a restaurant !!! ! A question for the hotel management, what is the attitude towards families with children, why in that canteen you can’t wait for cutlery, once in a hundred years a waiter will come up, and if he does, it’s useless to ask, you finish your meal faster than you get your order!
The New Year's table for 2 adults and a 9-year-old child cost $338, but ha this money still stood in line to have dinner and separately offered alcohol from €45, all vacationers were shocked. At 22.30 New Year's dinner is over and everyone, everyone is free, there will be a party in the lobby bar, you can take cocktails there if you stand in line. We brought our own alcohol, to which the bartender ran after a while and demanded to pay 10 € for opening our bottle !!!! ! Well, as he came, so he left!
There were two warm pools, the children swam, of course, there were always animators near one pool, here they are smart, they kept the mood, many thanks to them! On the territory there is not a small SPA with an indoor pool, but again, according to their rules, children under 16 cannot go there and they didn’t give a clear explanation, just such rules! So if you are traveling with children and they promise you that there is a warm indoor pool, don't be fooled!!!!
The area is nice, clean, well maintained, but everything else.... .
The first evening we went for dinner and precipitated, in the dining room (it’s hard to call it a restaurant) there was a queue in front of the entrance, as there weren’t enough tables for everyone, someone went out and let the same number in, okay, they placed us at a table, but the queues didn’t end , for food it was also necessary to stand in line, since there was not much choice of food, and this went on every day, the variety of food was not added, all autumn was scarce. Yes, you won’t stay hungry, but you won’t get pleasure either! But, there is another restaurant, but they could eat only without children, and everything was really worthy there, white tablecloths, running waiters, in a word, a restaurant !!! ! A question for the hotel management, what is the attitude towards families with children, why in that canteen you can’t wait for cutlery, once in a hundred years a waiter will come up, and if he does, it’s useless to ask, you finish your meal faster than you get your order!
The New Year's table for 2 adults and a 9-year-old child cost $338, but ha this money still stood in line to have dinner and separately offered alcohol from €45, all vacationers were shocked. At 22.30 New Year's dinner is over and everyone, everyone is free, there will be a party in the lobby bar, you can take cocktails there if you stand in line. We brought our own alcohol, to which the bartender ran after a while and demanded to pay 10 € for opening our bottle !!!! ! Well, as he came, so he left!
There were two warm pools, the children swam, of course, there were always animators near one pool, here they are smart, they kept the mood, many thanks to them! On the territory there is not a small SPA with an indoor pool, but again, according to their rules, children under 16 cannot go there and they didn’t give a clear explanation, just such rules! So if you are traveling with children and they promise you that there is a warm indoor pool, don't be fooled!!!!
The area is nice, clean, well maintained, but everything else.... .
Translated automatically from Russian. View original
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