Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
3.0
Food:
6.0
Amenities:
7.0
We chose on the advice of the manager of the travel agency "one hundred roads. Zaporozhye" according to her stories, he is in perfect condition, the rooms are excellent.
The check-in went terribly, arriving at the hotel at 5 pm, showing us our room, we were horrified, the room was dark, the lighting was like in a cave, everything was dirty, the air conditioner was noisy as if you were on an airplane. When I asked for a room change, they said there were no vacancies. But the hotel is half empty. But we categorically did not check into the room and stood and quarreled with them until 9 pm. After all this, we were given another room, but believe me, it was in almost the same condition as the first one, but at least the air conditioner did not make noise, and the light was brighter. Everything else is terrible from the bed to the fact that even the hair dryer did not work.
The territory is large, beautiful, there are no questions about it. They cut, plant, clean, try. The only thing you can find fault with is the illogical outcome of the tracks... Somehow uncomfortable, ill-conceived. If you didn’t turn where you need to in advance, then just go around. Not a problem, again, just inconvenient. There are no more questions about the territory. As for the sea - ebbs and flows, typical for this region + a long pantone (more than 700m). I can't say anything good or bad. The sea is like the sea, the beach is like the beach =)
Bars and restaurants abound, BUT! Nobody will come to you and bring you nothing. They run to the Europeans, not to the Ukrainians. Tipping was left, weakly motivated.
Beach/pool towels are changed every afternoon. They come to the room, take away the old ones, give them new ones... And you drag around with these towels all over the territory, instead of making counters for issuing / replacing towels according to the cards.
As for nutrition. There are 2 restaurants. One for everyone, the second only for adults (18+), in which there is a dress code for dinner (no shorts, flip flops, etc. )... Of all the restaurant staff, the hostess tried the most. A smile man 24/7, the rest stupidly worked out their salaries. Once in 7 days (for more than 15 meals), we were asked what we would drink and brought wine. We were made a couple of times discomfort during the meal:
- when at 20.30 we were told that the restaurant was closed and asked to leave it when we ate and finished our drinks.
It’s unpleasant, it leaves a residue, honestly.
About the kitchen. The only thing that I really liked was all kinds of figures carved from vegetables (potatoes, carrots, pumpkins). This is an amazing masterpiece. And the food itself is banal. I expected more, honestly. Yes, there is always meat, mostly beef and chicken, yes, there are grilled dishes every day (the same lamb and chicken). Grill, by the way, on the street without a hood. And all this stench from coals spreads around the summer terrace of the restaurant and its surroundings. So, the kitchen is without frills, in addition to figurines from vegetables. As elsewhere, there were delicious dishes, and not so much. Expected more variety of main courses, which unfortunately was limited to pasta, rice and scrambled eggs in the morning.
It's just that when you pay 1000+$, you want to get the so-called level, which is different from the "level" 5-ok for ~$600 for the promotion)
Will we come back here again? - Not!
Would we recommend this hotel to anyone? - Not!
IMHO - the hotel needs to reconsider some points in its management.
Thank you for your attention!
The check-in went terribly, arriving at the hotel at 5 pm, showing us our room, we were horrified, the room was dark, the lighting was like in a cave, everything was dirty, the air conditioner was noisy as if you were on an airplane. When I asked for a room change, they said there were no vacancies. But the hotel is half empty. But we categorically did not check into the room and stood and quarreled with them until 9 pm. After all this, we were given another room, but believe me, it was in almost the same condition as the first one, but at least the air conditioner did not make noise, and the light was brighter. Everything else is terrible from the bed to the fact that even the hair dryer did not work.
The territory is large, beautiful, there are no questions about it. They cut, plant, clean, try. The only thing you can find fault with is the illogical outcome of the tracks... Somehow uncomfortable, ill-conceived. If you didn’t turn where you need to in advance, then just go around. Not a problem, again, just inconvenient. There are no more questions about the territory. As for the sea - ebbs and flows, typical for this region + a long pantone (more than 700m). I can't say anything good or bad. The sea is like the sea, the beach is like the beach =)
Bars and restaurants abound, BUT! Nobody will come to you and bring you nothing. They run to the Europeans, not to the Ukrainians. Tipping was left, weakly motivated.
Beach/pool towels are changed every afternoon. They come to the room, take away the old ones, give them new ones... And you drag around with these towels all over the territory, instead of making counters for issuing / replacing towels according to the cards.
As for nutrition. There are 2 restaurants. One for everyone, the second only for adults (18+), in which there is a dress code for dinner (no shorts, flip flops, etc. )... Of all the restaurant staff, the hostess tried the most. A smile man 24/7, the rest stupidly worked out their salaries. Once in 7 days (for more than 15 meals), we were asked what we would drink and brought wine. We were made a couple of times discomfort during the meal:
- when at 20.30 we were told that the restaurant was closed and asked to leave it when we ate and finished our drinks.
It’s unpleasant, it leaves a residue, honestly.
About the kitchen. The only thing that I really liked was all kinds of figures carved from vegetables (potatoes, carrots, pumpkins). This is an amazing masterpiece. And the food itself is banal. I expected more, honestly. Yes, there is always meat, mostly beef and chicken, yes, there are grilled dishes every day (the same lamb and chicken). Grill, by the way, on the street without a hood. And all this stench from coals spreads around the summer terrace of the restaurant and its surroundings. So, the kitchen is without frills, in addition to figurines from vegetables. As elsewhere, there were delicious dishes, and not so much. Expected more variety of main courses, which unfortunately was limited to pasta, rice and scrambled eggs in the morning.
It's just that when you pay 1000+$, you want to get the so-called level, which is different from the "level" 5-ok for ~$600 for the promotion)
Will we come back here again? - Not!
Would we recommend this hotel to anyone? - Not!
IMHO - the hotel needs to reconsider some points in its management.
Thank you for your attention!
Translated automatically from Russian. View original
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