Exceeded expectations

Written: 13 february 2019
Travel time: 31 january — 7 february 2019
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 9.0
Amenities: 8.0
Already after the purchase of the tour, a lot of negative reviews appeared, so they thought that the rest could be ruined.

We arrived at the hotel at 2 am, at the reception they immediately offered a "good room" with a surcharge of $ 10, but after a couple of minutes they returned the money and showed standards with a view of other rooms. We agreed to check into one of them, but in the end we got a room with a view of the mountains and the Royal Wing pool.

The room is very spacious but tired. After reading here, just in case, they looked for bedbugs - they didn’t find them) Sometimes there were small spots on bed linen and towels.

The food was impressive: very tasty and varied. If something is over, then within 1-2 minutes replenished. The only thing missing was a variety of fruits.
Liked a la carte restaurants, especially Lebanese.


Most of the staff are nice people: the cleaner, with or without $ 1, twisted the figures and cleaned them with high quality, the bartenders and waiters are friendly.
The animators are unobtrusive, every evening there are standard shows / competitions, during the day exercises, yoga, water polo.

I was glad that all the pools were heated. The Royal Wing is the warmest. Most of all I liked the lazy river: not crowded and beautiful around.

The beach is unusual, a lot of steps, but on most terraces there are only a few sunbeds and no one interferes. Sometimes it was difficult to find free sunbeds in the shade. The reef is not bad, there are a lot of fish, even a moray eel was seen. The employees of the diving center and sellers of excursions spoiled the mood: it felt like it was impossible to take a step without their comments, an attempt to take a picture on the beach turned into a circus.

I really liked the territory of the hotel: green and well-groomed, there is where to take a walk. By the way, it was cool in the evening and mosquitoes bit (although they are trying to poison them).

When buying something in a hotel store, you need to understand that the margin is huge, the sellers themselves are confused in prices.
Near the concierge it is written that a bus runs to Naama Bay, but in fact there is not (they say that there are few people who want to). But with a free golf lesson on Mondays, they did not deceive: I really liked it.

We were satisfied with the rest, but more picky tourists may be disappointed.
Translated automatically from Russian. View original