Not at all 5 *, I would give 3 stars

Written: 21 may 2018
Travel time: 27 april — 4 may 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 4.0
Amenities: 3.0
Booked this hotel at the last minute.
Arriving in Laguna Vista was shocked. Despite the vast territory, everything seemed to be in a very neglected state. It seems that elementary cleaning has not been carried out since the opening. Pools and lagoons are dirty. In the mornings it stank of stagnant water from individual pools. Our room was a C grade (the bathroom and tiles were rusty, the furniture was worn, the door was stuck, the curtains were dusty), but the bed was made every day and the linen was changed every other day.
Wi-Fi was 5 dollars = money down the drain. Buy a better Vodafone card upon arrival and you are provided with 4G.
The food was good, I didn't go hungry. But everyone gave fried food! Fish only in batter. From fruits, tangerines, oranges, bananas, dates, peaches, melon, watermelon, guava were served. Lots of desserts and snacks.

Reception staff is disgusting!!! ! If you don’t give money, they immediately stop understanding Russian, they are rude. The employees of the bar, restaurant, beach and animation are very friendly guys!
Beach!!! ! It's better not to remember! Swimming is unreal! After walking 400 meters, you can find a depth of up to 1 meter.
There was a robbery on the beach! The phone was stolen. What does the thief-Russian woman who lives in Sharm.
The beach is ideal for families with small children.
Translated automatically from Russian. View original