Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
We went to Egypt for the first time, before that there was an experience of rest in Turkish "fives". We read about the hotel’s need for renovation in advance, so we didn’t bother much that the condition was not perfect. The territory is beautiful, the architecture is atmospheric, thoughtful. Get to know the country. . .
We were particularly disappointed by the attitude of the staff. Upon arrival at 10.00, they were not even allowed to bring suitcases into the hotel building. So they stood on the street, and we looked at them from the hall. Such a psychological move left us with no other options but to pay extra for an early settlement. For comparison, in Turkey during an early arrival, we did not pay for early check-in, but we were put on bracelets, shown to the luggage room, invited to have breakfast and wait in the hotel lounges. When checking out from Laguna at 12.00, the bracelets were cut off.
We repeatedly asked the senior staff if it was possible to have lunch. Nothing intelligible answered until we sat down at the table. Then we were quickly brought a bill of $11 per person. It was unfortunate that the conditions were not explained in advance. In general, I agree with many reviews that the attitude is not very good. Conclusion: the hotel does not work to save its tourist. They just make money on you "here and now. "
The beginning of the holiday was in a sparsely populated hotel, but with the arrival of tourists it was noticeable that there were not enough staff for quick service. In fairness, we can say that you can relax, but with the constant awareness that the rest is budget. You will not see a real "five" here. Due to the situations described above, we will not return to this hotel and advise our friends to beware.
We were particularly disappointed by the attitude of the staff. Upon arrival at 10.00, they were not even allowed to bring suitcases into the hotel building. So they stood on the street, and we looked at them from the hall. Such a psychological move left us with no other options but to pay extra for an early settlement. For comparison, in Turkey during an early arrival, we did not pay for early check-in, but we were put on bracelets, shown to the luggage room, invited to have breakfast and wait in the hotel lounges. When checking out from Laguna at 12.00, the bracelets were cut off.
We repeatedly asked the senior staff if it was possible to have lunch. Nothing intelligible answered until we sat down at the table. Then we were quickly brought a bill of $11 per person. It was unfortunate that the conditions were not explained in advance. In general, I agree with many reviews that the attitude is not very good. Conclusion: the hotel does not work to save its tourist. They just make money on you "here and now. "
The beginning of the holiday was in a sparsely populated hotel, but with the arrival of tourists it was noticeable that there were not enough staff for quick service. In fairness, we can say that you can relax, but with the constant awareness that the rest is budget. You will not see a real "five" here. Due to the situations described above, we will not return to this hotel and advise our friends to beware.
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …