Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
5.0
Cleanliness:
4.0
Food:
3.0
Amenities:
7.0
1. Wi-Fi is not at all. At the reception, if there are 10 people, then that's all, there is no Internet. 21 century!!!
2. We lived in room 4615, the condition of the room is poor, 2 sockets near the beds did not work, the shower holder fell off, the front panel of the bathroom fell off, the towels were white with traces of dirt.
3. There are 3 Russian channels on TV, one of which is about religion, the second is TNT and the third is Channel One. Everywhere they show sheer horror, since the channels are Russian. It's rare to get into a normal transmission.
4. In the room they give a 1.5 liter bottle of water only 2 times per stay. Next is a fee. Well, or be smart about walking with a bottle from the cooler in the dining room to pour. All inclusive so-called)))
5. Nutrition is a separate issue. One of us got poisoned - he lay with a temperature for 2 days. The guide said "well, call the insurance, the doctors at the hotel are paid. " The second, excuse me, sat on the toilet for a day. We never ate outside the hotel. The food is very monotonous.
Were in charm before in other hotels fed better. Sweets are generally the same 3 times a day.
6. They didn’t want to settle us without a bribe, and the administrator at the reception asked for it 3 times. we refused to pay. After 40-60 minutes of waiting hungry after the plane, we were still settled without a "surcharge".
7. Minibuses to the beach take their employees with tourists and first deliver them to the right places, and then they take tourists to the beach.
8. They didn’t change the bed even once in 8 days, the cleaner just made it up and that’s it, towels were at least changed, thank God.
9. We could not book a free bus to Naama Bay for 2 days for unknown reasons, apparently someone was “stupid” with them, for the third time we went with a bang.
ten.
On the day of departure, check-out is standard at 12:00, they cut off our bracelets and said that we can wait for our transfer to the airport where it is convenient for us, but we do not have the right to eat and use anything else for free if you want to extend the room and all inclusive until 18:00 pay $40 (for all, not per person). We have a plane at 21:00, that is, the loyalty of the hotel is so “high” that they don’t care what we will eat all this time and where we are.
Friends were in Sharm in 8 hotels, we were in one more and the hotels never cut off the bracelets, we could use beach towels, eat, etc. completely for everyone. This hotel is not customer oriented at all. Works against itself. Perhaps that is why there are so few tourists in it. Feels like 150 people no more. It feels like the hotel is living out its last months.
In short, the rest was saved only by the sea, coral and fish. They are pretty good here. The only thing is there are a lot of steps to the beach, who with older people will be uncomfortable.
I don't understand why this hotel has such high ratings. Because of them, we chose it among others in this price category. Everything turned out to be far from 8 points as it stands here.
2. We lived in room 4615, the condition of the room is poor, 2 sockets near the beds did not work, the shower holder fell off, the front panel of the bathroom fell off, the towels were white with traces of dirt.
3. There are 3 Russian channels on TV, one of which is about religion, the second is TNT and the third is Channel One. Everywhere they show sheer horror, since the channels are Russian. It's rare to get into a normal transmission.
4. In the room they give a 1.5 liter bottle of water only 2 times per stay. Next is a fee. Well, or be smart about walking with a bottle from the cooler in the dining room to pour. All inclusive so-called)))
5. Nutrition is a separate issue. One of us got poisoned - he lay with a temperature for 2 days. The guide said "well, call the insurance, the doctors at the hotel are paid. " The second, excuse me, sat on the toilet for a day. We never ate outside the hotel. The food is very monotonous.
Were in charm before in other hotels fed better. Sweets are generally the same 3 times a day.
6. They didn’t want to settle us without a bribe, and the administrator at the reception asked for it 3 times. we refused to pay. After 40-60 minutes of waiting hungry after the plane, we were still settled without a "surcharge".
7. Minibuses to the beach take their employees with tourists and first deliver them to the right places, and then they take tourists to the beach.
8. They didn’t change the bed even once in 8 days, the cleaner just made it up and that’s it, towels were at least changed, thank God.
9. We could not book a free bus to Naama Bay for 2 days for unknown reasons, apparently someone was “stupid” with them, for the third time we went with a bang.
ten.
On the day of departure, check-out is standard at 12:00, they cut off our bracelets and said that we can wait for our transfer to the airport where it is convenient for us, but we do not have the right to eat and use anything else for free if you want to extend the room and all inclusive until 18:00 pay $40 (for all, not per person). We have a plane at 21:00, that is, the loyalty of the hotel is so “high” that they don’t care what we will eat all this time and where we are.
Friends were in Sharm in 8 hotels, we were in one more and the hotels never cut off the bracelets, we could use beach towels, eat, etc. completely for everyone. This hotel is not customer oriented at all. Works against itself. Perhaps that is why there are so few tourists in it. Feels like 150 people no more. It feels like the hotel is living out its last months.
In short, the rest was saved only by the sea, coral and fish. They are pretty good here. The only thing is there are a lot of steps to the beach, who with older people will be uncomfortable.
I don't understand why this hotel has such high ratings. Because of them, we chose it among others in this price category. Everything turned out to be far from 8 points as it stands here.
Translated automatically from Russian. View original
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